Leaky tanks are a common problem with water heaters, and most often than not, the leaks come from other components and not the tank itself. A defective gas control valve is a leading culprit for this malfunction. Replace the defective connector. We get commissions for purchases made through links at no extra cost. This leaves too much leeway for a job that can cost far more than that. Then, take the resistance reading of the FVS, and it should be between 11k ohms-45k ohms. For instance, Rheem received a statement of control boards overheating their brand and made a recall for the product sold out from January 2014 to April 2016. Moreover, Ill cover the fixes for these issues to get your Rheem water heater working again in no time. Please note that gas storage must be set no lower than 60C and a gas continuous flow booster for a solar system must be set no . Step 4: Now, take a close look at the flame sensor. As a faulty thermostat is a leading reason for this, check if it gets stuck or stops working. The recall service Rheem offers goes a long way in expressing how the brand is devoted to the satisfaction of its customers. You need to fix the drain and the pressure relief valve. Thermopile is an essential element of systems featuring multiple thermocouples. Save my name, email, and website in this browser for the next time I comment. Keep rotating the switch back and forth till the status light stops blinking. How Do You Reset the Gas Valve on a Rheem Water Heater? G.I.S valve control failure. Then, keep depressing the igniter button at the same time. The heaters had a space between the burner flange and the combustion chamber, which could cause a fire explosion. Each blinkingmeans different malfunctions of the heater. Check all the wiring connections of the ignition control board. Here, we will explore all the responsive factors behind this issue with easy fixes. Can Galvanized Pipe Be Used For Natural Gas? You must replace the gas valve if the Rheem water heater gas valve is at fault. 1 How To Tell If Rheem Water Heater Gas Valve Is At Problem? Delivery times may vary, especially during peak periods. I called a plumber to take a look. Measure the water temperature. Find many great new & used options and get the best deals for Rheem Natural Gas Water Heater Burner And Gas Valve WV8840C1605 at the best online prices at eBay! Open Monday-Saturday No Overtime Call All Work Guaranteed Family Owned and Operated for 30 Years Lic 794154 10 Years Parts and Labor on Installation 10 Year Warranty Against Latent Defects on We've detected that JavaScript is not enabled in your browser. For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts) . A leaking flex tube reduces the amount of gas that reaches the burner. While Rheem suggests you call on a professional once you notice a problem with your appliance, it is not out of place to know how to carry out simple fixing procedures. Reset GE Front Load Washer For Error Codes E2/E23/E31/E54! However, Rheem promises to offer full inclusion on the defective valve, and the brand is also giving $100 credits to fix organizations to replace the defective parts. The gas valve on a water heater controls the gas flow. The ignition lockout error occurs mainly from the failed burner ignition after 3 successive trials. GE Washer Not Dispensing Fabric Softener! Of course, those problems are also the symptoms of a defective thermocouple. You must unclog the pilot tube to fix this issue. Before heading over to the replacement workflow, ensure you have the following equipment at your fingertips: Begin with turning the gas shut-off valve to the Off position. Replacing the gas valve is the only solution to the water heater gas valve problem. Find many great new & used options and get the best deals for RESIDEO / HONEYWELL WT8840A1000 WATER HEATER GAS VALVE CONTROL at the best online prices at eBay! Replace the corroded electrode. Ensure all the connectors are plugged up. Although, some customers stated that more than $100 would be needed to handle the entire cost of fixing the impaired control valves. The water heater, with standing pilot lights, features a small device named a thermocouple. . Change the fuel line if needed. Therefore, once your gas valve is faulty, you are expected to replace it entirely. Click to . While the brand is rated for its numerous benefits, it has some drawbacks too. By continuing to use this website, you agree to our use of cookies. Make sure there isnt dirt, rust, or other debris clogging the pilot line. If the light keeps blinking, you should start the process again. A faulty gas valve can easily cause your tank to leak, mainly if you havent used the tank for a long while. at the best online prices at eBay! The WT8840 water heater control from Resideo is designed for use in standing pilot applications using an immersion well for water temperature sensing. First up, clean out the blockage of the air intake vent and exhaust vent. You have to follow the above troubleshooting steps to erase the error from your water heater. Cut off the gas supply and turn off the water heater. After completing maximum ignition attempts in the water heater, you may experience an ignition lockout due to a bad thermocouple. It is common for your Rheem water heater to experience specific problems from time to time. How Long Does a Rheem Water Heater Last? A faulty Rheem heater gas valve causes inconsistent water temperatures due to inadequate gas flow for proper heating up of the water. After the third unsuccessful ignition cycle, the control goes failed ignition lockout and throws an error on display. Improper alignment of the ignition control. Keep an eye out for the following to know whether your gas control valve has failed: The best way around this issue is to replace the main control valve altogether. Turn off the power to the unit at the breaker box. View cart for details. Now, if you notice that the thermocouple is broken or kinked, it is confirmed that the device is faulty. Unclog the opening using a piece of wire. It will save you hundreds of bucks. Click to enlarge. On Thursday, Rheem released a statement to CBS46 confirming that a "small percentage" of residential water heaters produced in 2020-2021 have a problem with a gas valve preventing the pilot light from igniting. Replace the defective flame sensorBad ThermocoupleReplace the bad thermocoupleDefective Rheem Ignition Control ModuleReplace the worn-out ignition controlMalfunctioning Gas ValveReplace the defective gas valveGas Shut-offEnsure the gas-shut-off valve is in the on positionBlocked VentingClean the blockages from the exhaust vent & air intakeif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'fireplacehubs_com-banner-1','ezslot_6',360,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-banner-1-0'); Failed ignition lockout is mainly a condition of the water heater when the burner unit fails to ignite after three successive trials. Rheem Tankless Water Heater Troubleshooting Manual! Can you change a gas valve on a water heater without draining it? 9 time blinking on the Rheem water heater red light tells you chamber sensor failure of the heater. Free shipping for many products! Shank Length - (NG) for Sure Comfort Water Heaters. Note: You can also read how to fix Rheem water heater 8 flashes then 1. . If the igniterfails, there will be no spark, and the burner will not light, which leads to the ignition lockout. The core function of the igniter is releasing the intermittent high-voltage sparks through an electrode to ignite the gas. 2023-03-02 06:06. Just turn the valve that is in the gas line so that it will stay perpendicular with the gas supply line just like this: Attach a garden hose to the bottom of your water heater and place the other end of the hose to the nearest floor drain. With time, the pilot tube can get dirty, leading to a blockage. Replace the defective thermopile, and then the 2 blinkings will erase from the heater. Wipe down the loose dirt using a soft cloth. We don't tend to provide any plumbing advice or any advice that should come from a certified professional. You can not fix a gas control valve. First, remove theaccess panel by unscrewing the two screws. Improper venting is one of the major reasons for ignition failure in the water heater. First, locate the flame sensor from the burner assembly. Go through the below section to get the solutions for your Rheem water heater gas valve problem. Although, the brand has, over time, tried to set up measures to rid and deter most of the problems. All you have to do is follow the simple steps below. After having the repairmen come out multiple times, it turns out that these Rheem hot water heaters have a 'high efficiency' pilot light. Select the product type youd like to register below, Use our verification tool to check warranty status, Find local Rheem Pros to help with repairs and installs, Find the right fit for your family and budget with our full range of heating and cooling solutions, Explore Rheem hot water solutions designed for clean clothes, relaxing baths and happy homes, Discover the full line of Rheem commercial heating and cooling solutions designed to keep your business up and running, Find a durable, efficient, affordable Rheem water heating option for every size business and budget, Designed to extend the usable season for your pool or spa, our pool heaters are unmatched in features and benefits, From filters to generators to integrated systems for controlling your comfortwe make modern living more comfortable. #1. If you have any questions about the water heater, leave a comment below. - eBay Money Back Guarantee - opens in a new window or tab. So, its better to test the thermocouple first before swapping the old gas valve. When it fails to continue its normal operation, the pilot light will not be lit, affecting the complete ignition system. It would be best if you didnt try fixing a gas leak yourself to avoid causing more damage that will result in a fire outbreak. If still, the red light flashes 4 times, check the thermocouple now. Apart from all the above, it leads to gas control valve failure as well. In this guide on the Rheem water heater gas valve problem, we will break down: A bad gas valve on the Rheem water heater prevents the pilot light from coming on. Clean the tip of the electrode with an abrasive material such as emery cloth or steel wool. Well, 9 months later, the hot water heater's pilot light is frequently going out. Contact any certified plumber for precisely completing the task. Add to Cart. Signs that your pilot tube is dirty include difficulties in lighting the pilot light and fluctuations in water temperature. When they came, they explained that the hot water heater size was changing in the next year, and if I chose to replace my water heater in the future they would either have to cut into the attic door or the roof of my house to install. Place the flame sensor back and turn the unit on. Is There a Recall on Rheem Gas Water Heaters? In the case of a defective gas valve, you have to replace it. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. The water heater needs a fresh air supply for combustion and to continue the ignition systems properly. He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. However, the flame sensor goes bad due to the following 3 major reasons: However, in this stage, we will walk you through how you will deal with the defective flame sensor: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'fireplacehubs_com-netboard-2','ezslot_21',116,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-netboard-2-0');To clean or replace the faulty flame sensor, follow each of the steps described below: Step 1: First, unplug the power connection and shut off the gas shut-off valve. Sold by enriceshop and ships from Amazon Fulfillment. 2 times blinking on the Rheem water heater is the error indication of thelow thermopile voltage of the water heater. Another gas valve problem is that it has too cold water when you need hot water. Rheem Natural Gas Water Heater Burner And . Once you unhook all the lines from the gas valve, its time to remove the valve from the unit. What good is the part if I dont have enough money to pay the serviceman. Packaged as promised. We feel happy to help. Turn the Gas Supply Off 2.2 Step 2. Rheem Water Heater Red Light Flashing 2 times [Thermopile Voltage Low], 3. (Read This First), Lennox Furnace Error Codes E200/ E201/ E223/ E227/ E229/ E250, Kenmore Dishwasher Error Codes E15, E24, E25, F2E2, F7E1, AE, Cost To Replace Refrigerator Evaporator Fan Motor (LG/ Whirlpool/ GE/ Samsung/ Amana). Other issues that may cause valve failure 7 flashes include a dirty or faulty thermocouple, a kinked flex tube, and gas supply problems. As such, you should constantly clean your Rheem water heater gas and its components for maximum functioning. Quality Plumbing Valves and Fittings Manufacturer, MINI Intelligent Control Motorized Ball Valve, All customers get FREE Shipping on orders over $25 shipped by Amazon. Now locate the red button on the thermostat. There are about nine consecutive heating cycles in each trail. Free shipping for many products! If the will give the voltage reading below 20 millivolts, be sure the thermocouple is at fault. Now lets know the major reasons behind low thermopile voltage from below: Rheem water heater 4 flashes signify high temperature shut down on the water heater. Report this item - opens in new window or tab. Remove the sensor and clean the stuck debris on the sensor body. Follow the below article to get a complete guide to fixing each error effectively. Lets get started! Now, set the gas control to pilot and hold down the gas control knob. You have replaced the faulty igniter. How To Reset Rheem Water Heater Gas Valve? Temperature & Pressure Relief Valves. The Rheem PROTECH Gas Control Replacement Kit contains everything that you need to replace the Gas Valve on your Rheem gas water heater. Leaks, Gas, Water, Drain, Sewer, Faucet, Toilet . Replace the faulty spark electrode with the help of a professional. Flashing red light 1 time in the Rheem water heater signifies the normal operation of the system. Hitachi AC Flashing Orange/Red/White/Timer Light Meaning! Free shipping for many products! Then, relight the pilot as instructed in the heater manuals. Step 1: First, unplug the power connection and shut off the gas shut-off valve. This is a problem that Rheem is aware of, and they consider the hot water heater to be functioning perfectly fine. Free shipping. You can check out this video if you dont know how to test the thermopile: A functional thermopile should give between 650 to 850 millivolts. And without fuel, you cant ignite the unit to get hot water for showers or other daily activities related to water. But still, if the issue remains, it is sure the control board gets defective. household services, Free Estimates Cooling Conditioning Conditioner Water Gas Leak Detection Near Me near Wall Floor Heater HVAC AC Emergency Mini Split Stoppage Repipe Plumber Cleaner, Plumbing Heating Air Drain Cleaning Furnace New Repair Heat Pump, (Free Estimates Air Conditioner Drain Cleaning Slab Leak), 10 Year Warranty Against Latent Defects on Everything We Do, 4 Year Warranty Against Obvious Defects On Everything We Do, 365 Day 100% Satisfaction Guarantee Or Your Moneyback on Installations, The air coming out the ducts smells musty, The air coming out of the registers smelling like it is burning, Not enough airflow into one or more rooms, My allergies get worse when the furnace turns on, Thermostat does not maintain a steady temperature, Smoke detector goes off when the furnace comes on, Induced draft motor comes on, but main burners do not ignite, I get a headache when the furnace turns on, Gas company said the furnace has cracks in the firebox and heat exchanger, Furnace runs, but cannot keep the house warm, Furnace has a loud banging or explosion noise, Flame starts, but the furnace then shuts down, Electric or Electronic Ignition or pilot control problems, Outdoor Condenser Forming a Pool of Water, Leaks, Gas, Water, Drain, Sewer, Faucet, Toilet, Slab Leak Detection and Repair or Reroute, Copper, PEX, Galvanized Steel Leak Repair, Pressure Regulator Repair and Replacement, do NOT contact me with unsolicited services or offers. That means the heater is in tip-top condition, and the complete heating system is functioning quite well. Take the heater manufacturers chart and compare the resistance at different temperatures. Gas Valves & Accessories,Gas Valves & Accessories. Now test the thermopile using a multimeter. Some problems common with the Rheem water heater include the following. Resetting a gas valve on a Rheem water heater is not rocket science. Picture Information. Water Heater Repair - Heat Pump Water Heater - Under Sink Water Heaters - Gas Control Valve Replacement - Water Heater Relocating - Sediment Trap Installation - Vent Through the Roof Installation, Sump Pump Installation - Sump Repair - Sump Pump . Also, inspect each heating element and discover the source of the leaking. Rheem water heater red light flashing at a different number of times indicates several malfunctions from the heater element. Shut off the gas and electricity to the water heater. Your Rheem water heater gives you room to regulate the degree of coldness or hotness you desire your water to be. And this chapter will let you learn how to replace gas control valve on Rheem water heater. Picture Information. Now locate the flame sensor and disconnect the sensors screws on the burner tube using a flat-head screwdriver. Step 3: Take 400-grit sandpaper and rub the sensor to clean its carbon deposit. If the resistance is okay, be sure the gas control valve is faulty. Now, install a new gas control valve. The pilot button doesnt respond when pushed. If there is no spark, be sure the electrode is clogged. Gas control valve failures dont happen frequently, but they can cause your water heater to blink 7 times. Rheem Water Heater Chamber Sensor Failure In many cases, if the thermocouple or the flame sensor fails, the pilot light will not be lit, which affects the complete ignition system. Due to the valve failure, it doesn't supply enough fuel to the heater. Use the pipe wrench again to tighten up the gas valve. Recently, Rheem admitted that some of her home water heaters manufactured in 2020 and 2021 have impaired gas control valves. More Buying Choices $78.99 (8 used & new offers) MORE RESULTS. A faulty gas valve will hinder the pilot light from coming on or remaining lit once you release the igniter control. It should not be loosened and fully seated. After that time, turn the knob ON position. When the switch opens, the blower turns on again and closes the switch. Honeywell Resideo Water Heater Gas Valve WV4460E2022. Im very upset Rheem caps off their labor price at $150.00. As each code stands for a specific problem, so you must have to know the meaning of the status codes before moving to the troubleshooting. I recommend you to have the gas valve replaced by yourself, which will save you the labor cost. The error tells you that the pilot valve is stuck in an open position and interrupts turning off the heater. Other major reasons behind burner failure include: In the first step, visually inspect the burnerchamber and check the wiring connection to see any damage or sign of burn. The gas control valve controls the gas flow to the pilot light and burner. As such, when you observe water leaking from your water heater, do a thorough check and be sure of the source of leakage. Picture 1 of 4. Therefore, youll have to straighten it manually. The next step is resetting the lockout condition. Straighten the thermocouple using a pair of pliers so its in the right position against the pilot light and flame. Wait for 10-20 seconds, and then reattach the wire connectors. san gabriel valley > Step 5: Take the new sensor and install it in the burner tube. 1100 Abernathy Road, Suite 1700 Atlanta, GA 30328, Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the, Inflation Reduction Act and Tax Credits Find out more, Nov. 4, 2016 Tankless Gas Service Bulletin, Tankless Winterization Tech Bulletin 11001, Winterizing Owner Occupied Homes Technical Bulletin 11002, Air-Conditioning, Heating, & Refrigeration Institute. #3. All kinds of stuff 86K views 1 year ago boiler no hot water to house steven lavimoniere PLUMBING. 73. . There are moments when you will find the pressure relief valve leaking. These valves have a documented history of failing on Rheem water heaters that were manufactured in 2020/2021. Here the pilot knob might be stuck in one position and which is why this error is blinking. Yes, its hazardous to perform such replacement task that involves gas. If the gas control valve fails, it wont ignite the pilot because of no gas flow. We will get back to you ASAP. Rusted or damaged burner ground is the root one among them. Testing for continuity with a multimeter is an excellent way to confirm if the thermocouple is broken. No, you cant change a gas valve on a water heater without draining it. 4 FAQs 5 End-Note Youll have to replace the flex tube if it has cracks to prevent gas leaks. First, unplug the appliance and turn off the gas valve. Accumulating sediment buildup in the sensor or damaged wiring is the root reason for temperature sensor failure. This will reset the gas valve. Otherwise, the heating might get faulty which need replacement. Rheem Tankless Water Heater Troubleshooting Guide. Some of the common Problems to look out for include the following. Turn the pilot knob to the OFF position. Thats all!! Replace the bad valve. 95. My last water heater was taken care of with not just with parts but the labor. Turn off the gas supply at first. The Rheem water heaters failed ignition lockout is most likely related to the sparking issue at the spark electrode. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. However, it is worth noting that, just like most appliances, your Rheem water heater will experience hitches at some point. For screen reader problems with this website, please call 1-800-430 . Free shipping for many products! $75.00. Save my name, email, and website in this browser for the next time I comment. $30.00 + $15.02 shipping. The part is required anytime the cag control is damaged or needs replacing. Then, locate and remove the thermal release device from the housing. In this article, I'll discuss the common causes of Rheem gas control or valve failure with 7 flashes. Honeywell Water Heater Gas Valve Reset (How-To Guide), Rheem Water Heater Drain Valve Leaking (Fixed). Sponsored. Copyright 1995-2023 eBay Inc. All Rights Reserved. Electric water heater If you're getting some hot water, and you can hear the unit heating, check the thermostat set point. The gas reaches the pilot light through the pilot tube, where its ignited to heat the water. Now, set the temperature knob to the lowest setting. C $233.56. At the ending point of the guide, hopefully, now you are clear about the red light blinking codes on the Rheem water heater. Loose wiring or connector is one of the most common reasons for ignition lockout in the water. Water By-Pass Control Fault. Rotate the knob to the Off position. Then, locate the thermocouple from the manifold cover plate. Rheem SP20166B Water Heater Gas Control Valve Genuine Original Equipment Manufacturer (OEM) Part. Save my name, email, and website in this browser for the next time I comment. For safety, always cut off the gas supply before performing any maintenance on your water heater. Test the continuity of the elements. You will find carbon or dirt build-up on the thermocouple body. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Again, it would be best if you adequately diluted the bleach to reduce the corrosive level of the chemical. The multimeter should display a reading after connecting it to the thermocouple. Copyright 1995-2023 eBay Inc. All Rights Reserved. The control knob is in the pilot position, and the light stays lit. This triggers the 9-blinking error. Also, it is only normal for an overused tank to break down due to wear and tear. Use 400-grit sandpaper to clean the surface of the sensor. Plus, defective ignition control module, bad thermocouple, blocked heater venting, and malfunctioning gas valve are mostly responsible for causing such locked-out ignition failure in a water heater. Once you notice fluctuations in the level of coldness or hotness of your water without you making inputs, its a good sign that theres a fault somewhere. 71. Replace the defective flame sensor, Ensure the gas-shut-off valve is in the on position, Clean the blockages from the exhaust vent & air intake, The igniter is not getting adequate voltage, Dirt and debris clogging the burner chamber, Loose connection of the flame sensor in the combustion chamber, The broken or damaged flame sensor itself, Specks of dirt accumulate on the thermocouple, Incorrectly lined or positioned thermocouple. The main function of the thermocouple is converting the heat from the burning flame into a small electrical current which works as a switch to open the gas valve. Or, the pilot light wont stay lit once you release the igniter button if the gas valve is at fault. Rheem Water Heater Gas Control Valve Michigan Heating Guy 16.9K subscribers Subscribe 377 Share 45K views 1 year ago Rheem Water Heater Gas Control Valve www.amazon.com/shop/miheatingguy. Clean the gas valve properly and remove its clog. Make sure the dial on the water heater gas valve is set to off. You need to replace the faulty flame sensor. Unclog the combustion chamber using compressed air. There are a few signs of a bad thermocouple: To deal with the defective thermocouple, follow the below methods: Note: While installing the new thermocouple, make sure it is fully seated or clicks into place. Remove the front access cover and disconnect all the attachments with the gas control valve. The current functions as a switch for opening the gas valve and starting to supply the fuel. Wait for about 5-10 seconds. Find many great new & used options and get the best deals for 650DELTA AP15255A-1 0650501 Rheem water heater OEM gas valve !!L@@K!! Inconsistency in temperature is horrible because you might end up getting injured. There are some major connectors, including an igniter connector, burner tube, and sensor wiring connection to the gas valve. You must enable JavaScript to use craigslist. If there is an issue with the valve, it may not open properly, leading to a shutdown of your heater or a flickering flame. $96.59. Disconnect all the lines from the Gas Valve 2.4 Step 4. Is as advertised. Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Now, remove the manifold/burner assembly from the thermocouple. As a result, the water heaters heating unit automatically shuts down and goes to the failed ignition lockout error. The gas control valve in a water heater is used to regulate the gas flow. Pull the damaged igniter from the connection. Eitherthe fuse has blown, or a circuit breaker is tripped. Select a Model: Gas Control Trade Replacement Valve. Take the new igniter and align it to the connection point. For this, disconnect the thermopile by wriggling it a bit. I am afraid to replace it by myself for injury to my family me or my house I am surprised and very angry I fill cheated with a limited warranty if I had known Id go through this I would have never bought this faulty water heater I am surprised they dont have another recall. However, depending on usage, you can flush your tankless heaters every 3 to 5 years. If you find the reading below 400, be sure the element is defective. Check the fuel line of the valve as well. When this happens, it shows up as a 'Gas Control Valve Failure'. That is the stage our above guide will assist you a lot where you get the problem and solution with a clear description. Place the grommet in place. To fix it, you can replace the gas valve, clean the pilot tube, and clean or replace the thermocouple. The brand makes high energy efficiency appliances. You must ensure that the newly installed flex tube attaches tightly to the control valve before turning on the gas supply for testing. We depend on hot water for various activities ranging from bathing, cleaning, and cooking and for use with other types of equipment. Visually inspect the connectors of the water heater. Here are the steps to help you through: To prevent gas buildup, the thermocouple senses whether or not the pilot flame is lit. It would help to know that a leaking gas tank is an emergency. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. Unfortunately, youll have to replace the device if this is the case.