Many industry and technical solutions respondents caveated their support for the HAN by stressing that issues around security and operability still needed to be finalised in the second version of SMETS to provide assurance that devices could be connected in a secure and consumer-friendly way. In the Netherlands those smartmeters(electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. If your issue doesn't resolve itself, sign in to your Bulb account and let us know. OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. Hi Nick, https://rainforestautomation.com/rfa-z114-eagle-200-utility/, Therefore currently in the UK if you do manage to get a CAD the flow of data is -. Around 7% of smart meters in homes are working in traditional mode, according to government data in November 2022. Suppliers sometimes install prepayment meters for customers who are in debt. Hi 2019 and still not able to access the data. I have recently had solar PV installed (not with BG) but I have to *manually* provide BG a meter reading every quarter. Yes, smart meters are as accurate as traditional gas and electricity meters. and so I would be interested to know which bit is incorrect for the future. There are a few Zigbee products available like the Digi ConnectPort X2e and Nexvox Z-201 which I thought I may be able to connect to my smart meter HAN, but reading further into smart meters I found out that the utility company may have to permit new Zigbee devices connecting to the smart meters HAN. Unfortunately I dont think spoofing the MAC with a Xbee/Arduino will work because, like you say, you also need the encryption keys (not that I have tried it ;-)). It should still show your gas and electricity use in real time, but the tariff information (and therefore what it thinks your energy is costing) may not be up to date. Only devices compliant with the standard could potentially have access to this, and they would need to be "added" to the network using a unique code on the Comma Hub sent down from a web service or something similar. But if your smart meter stops working in smart mode, youll need to take manual meter readings again. Can you share with me an example of the data you can get or send to it, please? Your new supplier will be able to let you know. Connecting to your smart meter Whenever your IHD is switched on, the screen will show the words Connecting to smart meterWhich may take around five minutes. Smart metering | Smart Energy for small businesses - British Gas Lite This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! I had gas and electricity 'smart' meters fitted by Lowri Beck on behalf of Ovo in January. If your IHD is asking for a PIN code it could be that the device is having connection issues. Apparently with no moving parts this new meter is certainly quieter than our old meter. The monitor will reset itself and the display will go blank. For the most up-to date usage data, wed recommend setting your meters to send us a reading every half an hour (reach out to theSupport Teamif youd like us to update your reading schedule) and checking out theusage graphson youronline accountor OVO app (download forAndroidoriOS). How to re-pair a British Gas (Geo) In House Monitor (IHM). - Rated People Software developers at British Gas and Trillaint (the manufacturer of the Zigbee hub) decided to limit the number of devices (MAC addresses) permitted to associate with the hub to 3. British Gas Smart Energy Experts undergo 12 months of rigorous training, so well fit your smart meters to highstandards. British Gas have considered the option of adding further MAC addresses for additional Zigbee devices, but there were security concerns that hubs may accidentally (or maliciously) be linked to incorrect smart meters (i.e. First, find the reset button on the back of the monitor. I have to admit I used you as a case study contrasting the open and closed approaches to data! Just checked my WIFI its perfect, cloud connection and GEO App connects OK no problems there I would love to hear more about this gateway. My only thought is trying to decompile the Android app or something. Check if your in-home display has a flat battery or is unplugged. They wont stop your solar panels working and generating electricity and youll be able to tell your energy supplier exactly how many kilowatt hours (kWh) of electricity youre sending to the grid. CADs are expected to be available for purchase through retail stores or as part of a service: for example installing a central heating system, re-fitting a kitchen or as part of an energy supply contract. I do understand this is relatively new technology and there are security/privacy issues to protect but it does seem that, for the time being, there is no interest from the energy companies or government to give the consumers access to their own data. Your in-home display should work fully again when your smart meters are connected to the national wireless network. Smart Meter UK - Build an app / device handler for api? The security around zigbeeaccess is pretty tight so suppliers can still keep you out by pretending that they do not have the wherewith to permit the gateway to connect. This figure doesnt necessarily reset when you set-up a new account. The security requirements are impressive and hard to meet, comparable to banks and such But its not surprising since the meters themselves are managing money, especially in prepay mode! Most connectivity problems should be resolved when all smart meters use the DCC wireless network, covering 99.25% of Great Britain. So why notget a quote Indeed it does seem that it will be some time (if ever) before anyone other than the energy companies will benefit from Smart Meters. This can be monthly, daily or half-hourly. I will let you know the outcome to my fiasco when the nightmare ends. Sensor The sensor clips around the mains electricity cable that comes into your meter to measure the energy you are using. 100119879. Don't forget to continue to submit manual readings in the meantime so that your bills are charged accurately. Attach the sensor Identify the live mains cable going into Insert and twist clockwise to clip the pins your electricity meter (it will be brown, red to the . Earliest they can come back is towards the end of January, will keep you updated. Please watch: "How to inflate air sofa" https://www.youtube.com/watch?v=wzOJ_kgRup0-~-~~-~~~-~~-~-Quick overview of the British Gas Smart energy reader.TubeB. Luckily British Gas can remotely switch itoff so we can always go back to dumb meters if all hail breaks loose. Once youve got smart meters, youll still be free to switch to a new energy supplier, but not all suppliers support smart meters just yet. 1. So, Can you also send commands to your Smart Meter through that API? Whilst the wireless frequency used is currently the same as standard Zigbee it uses a different profile to normal Zigbee use. Feel free to use me as a case in point! And my WIFI is via a TP-LINK box running as a WIFI extender through two consumer units to BT router, ds_Communications_Hub.pdf (trilliantinc.com), Which seems to confirm what you said but also says the TRILLANT Hub supports multiple IHD s which may be useful, The bit about Commissioned by Hand Held terminal means I probably do need an engineer. When I wrote this post I had only just started leaning about smart meters and ZigBee (and am still learning today!) They also must prove that your health would not be affected by the switch - for example they must check that you are not on the Priority Services Register or otherwise vulnerable. I recently switched back to british gas using the MSE Energy Club referral as they are now the cheapest option for me with my usage. You didnt and thats fine, but since most people do its still worth doing. If you're renting a property and pay the bills directly for the gas or electricity to your energy supplier or you are named on the bill, you can choose to have smart meters installed. Check whether your smart meter and in-home display will work fully with them. However, if you're concerned that your bills are wrong, or your smart meter is showing an error message, contact your supplier. Ask your question to our members - they have the experience you're looking for: Enter your username or e-mail address. Its 2017 and I have been doing a lot of reading into Smart Meters, but am still not clear on who can enable pairing. It really is not the pleasurable experience that British Gas make it out to be in the adverts is it?. Second-generation meters are what you should get if you have them installed now. Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. For the benefit of those unaware the following is how access to Smart meters works in the UK. The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. If you've paid too much, your supplier has to refund you for the whole period that the meter was faulty. A small number of meters are still waiting to be connected. I am also astounded that BG do not support the Feed In circuit capability. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. This, as it seems, would not be as easy as I at first thought. Submitting a meter read before the Energy Price Guarantee starts on . For the benefit of those unaware the following is how access to Smart meters works in the UK. My TRIO says NOT COMMISSIONED when connecting to meters times out Paul Willis They already do this for the bill, so why not the data that makes the bill up. More information about the E470 can be found here:http://www.landisgyr.co.uk/product/landisgyr-e470-zigbee-smart-electricity-meter/. Just thought that this is a red herring for me. As more energy companies start adopting Smart Meters we may start to see some healthy competition. Contact your energy provider if your smart meter still isn't connecting properly. Linking devices to the HAN will be accomplished by 'pairing' them to the relevant communications hub. There is also a Mini USB port on the back which is used to power the device (supplied with a 240V to USB power supply). Maybe the focus should be on pressuring the companies to provide web access to the data? Linking devices to the HAN will be accomplished by pairing them to the relevant communications hub. Some companies can operate first-generation smart meters from rival suppliers, even if they havent been connected to the central wireless network yet. They help by making you more aware of the energy youre using around your home. I am glad you found this blog of interest. Some people have complained about the impact of smart meters on their health, in particular those suffering from electromagnetic sensitivity or electromagnetic hypersensitivity. Depending on which company you've switched to, and when you switch, first generation meters may lose their smart functionality. By Tony Hazell for the Daily Mail. Find out what to do if you energy company stops trading. PDF Pipit 500 - Comprehensive details about UK Electricity and Gas Smart Its zigbee not Bluetooth, and can only be paired from the provider end, Does that mean the meter end has to connect to the TRIO ? I can understand the user experience of people pairing zigby devices to the meter might be a support pain as well as a security one, so I could see the companies not wanting to go down this path. Hi Well be in touch as soon as were able to install smart meters at your home. I opted in for an early placement. We use cookies to improve our website, follow up on incomplete orders, and show you relevant ads. The IHD can apparently also be used by British Gas to send me messages (there is a little Mail Envelope Icon) but as of yet I have not seen any messaged other than the initial "Welcome to Smart Metering" message. If you had a faulty old meter, or did not submit meter readings and got estimated bills, you might find that your payments change. First-generation smart meters have had some connection issues while they weren't connected into the central wireless network that newer smart meters use. The communications hub will be required to support the linking of supplier-provided smart metering devices and of consumer access devices: these requirements will be defined in the CHTS. Indeed it would be good if BG could put a system in place where additional trusted MAC(s) could be added to the HAN controller. Do not throw away your in-home display. Set budgets to help you stay in control or keep an eye on your spending in real time - just put your smart energy monitor where you can see it. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. Access the the smart meters via Zigbee is blocked for "security reasons", all that is offered to the consumer is the In-home Display device (which to be honest is a 5 min wonder with no way of getting at the real data). Connect members said they had problems with their in-home display in the last 12 months (to December 2022 when we asked them). Some of you may be interested to know I have written a new blog post on the further fun and games (pain) I am still having with my British Gas smart meters. Many months have now passed and BG have has to revert my meters back to standardmeters (same physical meters just in 'dumb' mode)as they can't get the Trilliant hub working. Thats more than 3.5 million meters, some of which will have lost their smart functions when they switched. A limit in the number of devices being based on Mac addresses, how security keys are handled. It is fully documented , and I plan to rewrite my own hacked together perl-script to read it to something EmonCMScan handle. @James Saunders Hi James. Well-suited for smart travelers, Hyatt Place New Taipei City Xinzhuang delivers an unforgettable stay experience. Devices connected locally to the HAN to allow consumers to access their smart metering data are referred to generically as CADs [Consumer Access Devices]. Consequently when my solar panel system is exporting more than I am consuming, the display shows the difference as net consumption. The monitor was saying there wasnt a gas meter connected. The GEO APP seems to work OK communicating with the TRIO II . Two in five said their supplier hadnt received their smart meter readings. Perhaps the solution for thedata problem is for British Gas to develop an API to allow customers to download their own data. . British Gas Smart Meters - Part 2 - DataPoint Octopus is one example of this. Energy firm, British Gas, documents the installation of a . We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. If your smart meter cannot be connected to the wireless network, your new provider may be willing to replace your existing smart meter with a more up-to-date one. However all we really want is access to the data, and that doesn't have to come by zigby. The Glitch app. Seems pretty stable although only using the electricity readings at the moment. Hi John, I wish I had read this forum before signing up for smart meters. Not all services are available to all customers at the current time. To me this would make it even easier for me to get hold of as I wouldn't need any other devices in the home to connect to the meter. Has anyone had any success yet? Thanks again for the comment. How To Reset Your British Gas Smart Meter Monitor BMU If as is typical you have an in home LCD display referred to as an IHD - In Home Display it links via Zigbee to the smart electricity meter and if applicable via the fact the electricity meter is linked to the gas meter you can also get gas consumption data. Very similar installation experience, right down the many weeks of delay getting gas meter changed due to engineer being unable to register the gas meter at the same time as the electric on first attempt. They claim this is because the Feed In Tariff (FIT) processing is a separate business unit from the domestic BG division. The hub certainly looks busy with 3 little flashing LEDs constantly flickering away. We are a mandatory FIT & SEG licensee, Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Hydro Section), Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Section). You may see these referred to as SMETS1 and SMETS2 respectively. Solar panel owners already have a PV-generation meter that tells them how much electricity their system is generating. They may be able to do this in future. A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. Very interested in the possibility of uploading readings data perhaps to iMeasure which I already use. The monitor started showing Network Error 7 as soon as the installer left. To disable the Wi-Fi connection for your black IHD3. When it does happen it may open up a whole new area of industry as new range of consumer devices become available and start linking with other in home devices, thermostat, heating lighting etc. The meters themselves upload data via the DCC network to the energy providers, this enables accurate billing without the need for onsite meter reading. Sorry, we're still checking this file's contents to make sure it's safe to download. Before you switch energy supplier, check thebest and worst energy companies. So I think there is hope yet, it looks as though there is certainly thought about allowing consumers the ability to connect additional devices (CADs) to the smart meters hub, but these, at least for now, may be trumped by security restrictions (I guess rightly so).