The irony in this whole thing is that the word "Xpress" is in the sellers name which if you have to wait 5 weeks to receive to receive your book it's nothing like express shipping as implied. So just spend money you are willing to lose, Abebooks will not help you at all. On the Ask the seller a question page, enter your name, country, and question . Notably, AbeBooks is the only reseller that is 100% the advocate of the buyer. Another seller I use is Owls Books. Bookseller Ratings are based on your completion rate only which is defined as orders that have been completed without cancellation or return/refund. I felt sorry for the "little guy" and bought from them, taking longer and missing the delivery date I wanted. Starting January [ ] EPR Service Provider Network. Where is your item. ***Word of advise, when using their system to send emails to the seller or customer service SCREEN PRINT it since that is the only way you will have proof that you tried to contact them***. Remember, I BOUGHT the book. The problem is that if the seller fails, you have ZERO protection, your money is gone forever. After your application has been processed and your account has been activated,[], AbeBooks is a global online marketplace for books, fine art, and collectibles. Can't contact Abebooks directly. Surprisingly, the book came and it was actually a copy of the book. Although I comment Abe Books for refunding my card immediately, I have to ask myself how they will stay in business with other places out there that exceed expectations of customers? Now they want me to pay return postage to SecondSale. This is generally calculated in the following manner: Completion Rate = (Total Number of Order Items - Unfulfilled Order Items - Returned Order Items) / Total Number of Order Items He is having a difficult time trying to keep up. Your 6 months rating.) Therefore if you have a lot of books and you sell at least about $40 worth of books per month then it is worth going for one of their trader options, whereby you load up your booklist using software provided by Amazon, you pay a flat fee of about $40 per month and they do not charge you their basic rate of commission per trade. In addition, Bookseller Ratings and their equivalent completion rate ranges were updated as follows: We have implemented these changes because we believe AbeBooks buyers should have a reasonable expectation that they will receive the book they order on time and as described online. Six months would be fine, except I wouldn't buy from someone with no sales history. Three weeks! Refund within 5 days of their receipt of book. One arrived to my country without my phone number on the parcel, I couldn't pick it up because I hadn't received the pickup pin-code which is supposed to be sent via SMS to my phone number. We show bookseller ratings in a five-star format. The completion rate percentages are translated into a five-star seller rating system that is displayed to buyers on AbeBooks: 96 - 100% = ***** 90 - 95% = **** 85 - 89% = *** 70 - 84% = ** 0 - 69% = * The minimum standard for Completion is 90% for sellers who have less than one million listings. I would not trust this website. It was also a from a book club. I placed an order on 5th October and made a mistake in the delivery address (Greece instead of USA). I don't see myself buying another book from AbeBooks which is a pity since I do want to help small businesses. Extended Producer Responsibility (EPR) regulations are designed to reduce waste and encourage recycling. We communicated this change to all sellers via email in December 2013 and again in May 2014. To review a sellers 1, 3, 6, and 12-month star ratings history, click on the book title in the listing, then click the Bookseller and Payment Information tab. Instead of just credit my $12 (since they inconvenienced me) they wanted me to do all the work, first send photo, wrap it up, take it to the post office across town. Sustainability The used book business is one of the oldest forms of recycling. Inventory, Repricing and Order Management, Keep inventory up to date, especially regarding the timely removal of sold books, Provide accurate, detailed book descriptions, Provide accurate ISBN data and verify that ISBN-matched information is correct, Update shipping speeds to accurately reflect delivery times, and ship with tracking whenever possible, to reduce refund claims for Item did not arrive, Incomplete sales (seller-direct orders where you dont receive payment), Orders rejected due to buyer rejection of a request for extra charges. How to pay for your item. The bookseller rating does not currently include a buyer feedback component. My dad uses this site a lot to buy rare books for his collection of boxing books, and I use it when a book I want can't be found anywhere else. Abe used to represent 30% our sales and 65% of our profit. You see the pattern here. Received wrong book. I've been trying to find a specific cookbook for years. You can forward comments to the bookseller directly. This shipping with take 2 months, untracked. The seller ratings on AbeBooks are based purely on the number of books someone sells!" StanWolcott-88842 1/5 2020-08-28 ABE.COM BOOKSELLER BOOK DEALS IS A CROOK! Avoid this business if you can. The reason I use abebooks instead of the book depository site, is that a lot of times abebooks sells it cheaper for some reason, even with shipping. I'll take that $12 loss, no big deal, but still a waste of time and effort. Fulfilled orders are those that are not cancelled and not returned to the bookseller. i am concerned due to textbook costs. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, I will probably have to open a dispute with my, Good if you dont care about books coming MONTHS after your order, Abe Books is Second Sale and Second Sale I'd second rate, Unscrupulous book resellers offloading damaged books. how do i get the book i want, and where i return the unwanted book? it appears the problem is the validity / honesty of the sellers? AbeBooks, the AbeBooks logo, AbeBooks.com, "Passion for books." and "Passion for books. We are chiefly an on-line book seller, however we can accept telephone orders for items over 20. Not only did AbeBooks have it, I got a great price too! Why almost three weeks from N Miami to Pensacola? No response EVER. AbeBooks has collected 88 reviews with an average score of 2.63. Recently bought two new textbooks from Abebooks. AbeBooks has a consumer rating of 1.84 stars from 629 reviews indicating that most customers are generally dissatisfied with their purchases. Abebooks is an excellent place to find pretty much any book you're looking for, even the really hard-to-find ones. Shortly after I placed my other I went into the dashboard (myaccount) and noticed that the status for the missing book had been changed to delivery expected "5 weeks." Booksellers who consistently maintain a completion rate below 85% may have their AbeBooks account suspended or closed at our discretion. They said they will refund me but they actually debited 3 times for varying amounts with no refund. I have received 1 book and the other is in limbo. Yes, it is a real site. because when it asks about card details they didn't ask about security code of the card, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Was told I'd rec. BUT! I received a $1.00 brochure and they said my book was delivered. So why are there so many problems? Stained pages throughout, even the page edges were discolored. Didn't realize Abebooks sources the purchased out to 3rd party sellers that are impossible to work with :(. AbeBooks AbeBooks Reviews 556 Poor 2.2 www.abebooks.co.uk Visit this website total Sort: Most relevant BA Bernhardt Adams 3 reviews GB A day ago No refund given My wife ordered a book from this company and paid for it. Seller-supplied images, free shipping, monthly discount sales How do I Initiate a Return/Refund? I ordered the book yesterday morning. It was found, the price was reasonable, I bought it, it was delivered from England to the US in a timely manner. I have bought many books from them. No one is answering. Something has happened to Abebooks over the past few years--perhaps new owners, new management?--but it is terrible when it used to be excellent. !. That company is fraud, they charge the credit cards right away, but take forever to send the books, if they do, and never return the money. Claim your listing for free to respond to reviews, update your profile and manage your listing. Completion Rate: In June 2014, the minimum Completion Rate requirement for AbeBooks sellers was raised from 85% to 90%. I informed them not having a printer connected to computer ( to print return label)so I asked if could they send the return label by mail, I was then told to go to the local library. When adding details[], Welcome to AbeBooks! i want to ask if the abebooks is reliable and trusted Up to three orders can be excluded from your completion rating in a rolling 12-month period. Then, under the sellers name, click the Ratings History link. They were apologetic and I have since then purchased other books from them with dependable and accurate results. Book over 3-months ago. Customer service always sides with the seller! Tracking is an extra $100. Completion Rate = (Total Number of Order Items Unfulfilled Order Items Returned Order Items) / Total Number of Order Items. Inventory, Repricing and Order Management, Incomplete sales (seller-direct orders where you dont receive payment). For additional information seeHow Do I Improve My Completion Rate. And some sellers are great. I got an amazing offer to join Amazon Prime and with that came free one day shipping. They are dishonest. The only exception to this would be if you have 0 sales over 6 months, in which case you would revert back to the 4 star default. Will never buy from them again. The others now say they wont get here till October which is half way through my course so thats totally useless also. On July 26th I ordered 2 books from 2 different sellers. Avoid this site. Shipping 1. I contacted Abe books and was told it was too late. Seller Help Center; Seller rating; How do seller ratings work. Extended Producer Responsibility (EPR) regulations are designed to reduce waste and encourage recycling. I never dreamed they'd be so incompetent and that I'd need to vet them, based on a seller's recommendation. Just as on ebay, etc., check the reviews of the seller. X Harry Potter Knight Bus Lunch Box is the perfect emergency transporter for the stranded witch or wizards favourite snacks. It is definitely fraudulent. 90 95% = **** View ratings trends. is it a decent place to order from? Yes, there is a minimum price but the commission can be pretty brutal. I'm not 100% confident this is correct but I'm pretty sure this site is sort of like Amazon - personal sellers have the option to sell their volumes on it, so I think the quality is up to the sellers from there, not AbeBooks themselves Bad service 4 Found out that someone hacked my account and spent 650! These changes also bring our standards into line with other major marketplaces and they are the first major changes to our Bookseller Ratings since they were introduced in 2007. In June 2014, the minimum Completion Rate requirement for AbeBooks sellers was raised from 85% to 90%. Now, I HAVE got some good books on there. AbeBooks Reviews 492 Poor 2.0 www.abebooks.com Visit this website Write a review Sort: Most relevant JM Jose Maria Stani Sanchez 15 reviews ES 2 days ago Abebooks.com & IberLIbro.com worst deal ever made Abebooks.com and IberLIbro.com, both are the same company. A frequent scam is a book you order never arrives, you get no refund. Keep in mind when I ordered the book no where in the listing did it say that it was going to take 5 weeks, in fact, looking back at the listing now I realize no where does it say how long it's going to take. Booksellers get orders but are not notified by e-mail as has been the standard for the previous decades. I recently purchased a book as a gift for a friend from BOOK DEALS. We also welcome any feedback you might have about possible improvements to any aspect of selling with AbeBooks. Initiated refund request, followed instructions and returned it via a tracking number. Ebay can sell books. #1 VENTURE 4TH Travel Money Belt - Slim Passport Holder RFID Blocking Travel Pouch to Protect Cash, Credit Cards and Travel Documents 5,265 1 offer from $21.95 #2 Travel Neck Wallet with RFID Blocking - Passport Holder Neck Pouch to Keep Your Cash And Documents Safe - Get Peace Of Mind When Traveling 8,895 2 offers from $11.72 #3 Select [My Banking Information] in the My Payments section of the Members Menu. AbeBooks would love to hear your comments about sellers simply submit them through the online form. My Seller Account. Today (7th October) I was notified that the order had been shipped - to the wrong address. Again, absolutely no hassle and good results since then. if it doesn't i'm not only going to be behind in my school work but very upset for trusting this company. Booksellers who consistently maintain a completion rate below 85% may have their AbeBooks account suspended or closed at our discretion. Inferior quality, and "their" new - wasn't. I am below the 90% minimum, are you going to close my account now? It took 2 days to confirm my order and at that time, they then told me that the book was estimated to be delivered on May 11. They promptly refunded my money without me having to ask. Cons of AbeBooks Both buyers and sellers have complained about the customer service, tracking number, shipping, and business days problems. Consumers complaining about AbeBooks most frequently mention customer service, tracking number and credit card problems.AbeBooks ranks 23rd among Used Books sites. This particular vendor has a 5/5 rating and has only been a seller on the site for about 6 months, however, there is no mention of how many sales or (history of rep./consistency of rep.) WalksByNight 5 yr. ago I would do the same as ebay, look for actual reviews. I ordered from them because I'm in Pensacola, FL and they're in N Miami Beach, FL. You can buy better used books on Ebay at a lower cost without the risk of getting ripped off. They refused to refund and let me return the book. They told me to write not known at this address in the parcel and put it in a postbox and promised a refund once they had received it. A book rated as being in "Good" condition in the used book industry means something which is fairly beat up or has some internal marking. The book was not salvagable and was regrettably destroyed. Pages contain marginal notes, underlining, and or highlighting. Fallbarn Road, Rawtenstall Rossendale, United Kingdom BB4 7NX +44 01706227207 Joined 14 November 2005 Seller Rating: Contact this seller View this seller's items About this seller WeBuyBooks is based in the Rossendale Valley, Lancashire. My son wanted this book before our trip coming up. What is EPR? Are the types of order cancellations/returns that impact my rating still the same? Arrived in the condition described. I've ordered already ~ 20 books, just one was not as described, but refund was issued the next day. There are 36 customers that AbeBooks, rating them as bad. 0 69% = *. Hi, We enable the[], The European Consumer Rights Directive (CRD), which was implemented into local laws on June 13,[], AbeBooks offers sellers in SEPA (Single Euro Payments Area) countries, who pay their fees in[], Each month AbeBooks promotes a group of sellers who have discounted their inventory. The completion rate percentages are translated into a five-star seller rating system that is displayed to buyers on AbeBooks: 96100% = ***** Hi We facilitate the sale of books, art, and collectibles by connecting sellers with buyers all around the world. Starting January[], The following authorized companies offer EPR support and services. Overall, great deals for what it's worth, and I'm going to keep peeking at their manga collections for good deals! That said, choose your sellers carefully. Service 136 Value 132 Shipping 131 Seems to happen often with this company. Possible ex library copy, with all the markings/stickers of that library. I have been trying to get my actual book and return the wrong one ever since. Featuring a Knight Bus design on the lower front in a violently purple colour palette, a purple check print on the upper front, a mesh . "I've been dealing with abe.com for a number of years and it has been a good source for out-of-print books. Consumers complaining about AbeBooks most frequently mention customer service, tracking number and credit card problems.AbeBooks ranks 23rd among Used Books sites. Wind deflectors for front and back door (wind deflectors 4pc set) - dark tinted Suitable for: FORD FOCUS mk2 4/5-doors Hatchback 2004-2011 FORD FOCUS mk2 4/5-doors Saloon 2004-2011 Wind deflectors are the in-channel type. Seller ratings are calculated on your order completion rate over the past six months. I updated my review from one to three stars because they were quick to refund my card after canceling my order. The platform charges a very high commission fee from the sellers. The "Bookseller" keeps changing the shipping date after first denying they even had an order for me from Abe's. It arrived in estimated time of arrival. Accessories such as CD, codes, toys, and dust jackets may not be included. Date of experience: 13 September 2022 Each shipment arrived with an invoice from a seller other than who I ordered from, for an inferior condition book which the seller only paid $10 or $20 for. The copyright date they gave was from the 1960s which was what I wanted as a Traditional Catholic, but when I got it it was 2012 with revisions making the book useless for my purposes. Most arrived without an issue. Product Description. She was told that it was unavailable and one month later we have not received a refund. What this means in actuality is you will get scammed buy buyers and the AbeBooks will not help you. However, they apparently have very little or no staff to oversee issues. Lesson learned since I assumed it would take the usual amount of time for shipping in the USA which is under 2 weeks. Don't order from Abe Books unless you do it through eBay, where you have their buyer protection. Come on. In addition we have sent monthly emails to sellersimpacted by the change, and have included this prominently every monthly issue of the Bookseller Digest since December. A very good copy. More buying choices from other sellers on AbeBooks. Upon telling them they asked me to contact thier merchant but didnt provide details. The red stars indicate the rating that buyers see on the AbeBooks site (i.e. Even though the listing says the seller ships from the USA clearly they are not in the US and I'm probably going to receive a counterfeit book from India or China IF I receive a book at all. I contacted the seller immediately and asked for a refund but did not hear back. I received no response. Can I still exclude orders from my Completion Rate? 2 ratings -25% $5600 List Price: $74.95 FREE Returns Size Chart 100% Nubuck Imported Rubber sole Shaft measures approximately low-top from arch Washable nubuck upper with laces and hidden gore construction for easy on, easy off versatility and a secure fit Non-marking flexible rubber outsole with molded Wave-Siping provides no-slip traction $5600 If the seller enters tracking information for your order online, you will receive that information via email. Tip for consumers:Avoid it like the plague. One if the few I fear! The bad reviews put me off of this website however the sellers I dealt with were great and I have no complaints about the condition of the items. Very cheap and exactly as advertised. That being said, I went on Amazon and found the book, same price. 482 reviews. Been over a month and I still don't have the correct book I ordered & still can't talk to anyone directly at Abebooks. It's just another Amazon-owned business helping people sell you garbage. The number of stars given is based on the percentage of orders that the bookseller fulfills. Given the reviews I had seen on this sight I didn't really want to take the chance and purchase anything from here, but an item was listed that had a great deal. 14 ratings -30% $6999 List Price: $99.99 FREE Returns Size Chart Man Made Imported manmade sole Shaft measures approximately knee-high from arch Faux leather upper with stretch knit back panel Full zipper closure for an easy on and off Soft System comfort features provides all-day support, flex, and cushioning Show more $6999 FREE Returns Abebooks.com is a E-commerce and Shopping website created by Abebooks Inc..This domain provided by cscdbs.com at 1995-12-24T05:00:00Z (26 Years, 152 Days ago), expired at 2023-06-07T00:15:06Z (1 Year, 13 Days left). If you receive 3 or fewer orders in a 6 month rating period, and any of those orders are rejected or returned, your displayed rating will default to 4 stars. I've not had the bad experiences of the previous reviewers. For example, if you had 75 orders, rejected 3 of them and had 2 returns, your completion rate would be 93%. Not worth the couple of dollars you MIGHT save. I ordered two new books and got two used very good or rebound used books that the sellers only paid $20 for. Stay away! Your previous 12 months rating is shown as grey . Sadly, abebooks has had a decline in service for which originally they blamed Covig. To submit your question, click Send. I have used abebooks for several years, always very satisfied. Starting July[], The AbeBooks Inventory Update API allows sellers to use custom inventory management applications that meet[], Effective July 1, 2021, the following changes to VAT and reporting of intra-EU distance sales[], Please note this information does not constitute any legal or tax advice. The AbeBooks Performance Standards state that booksellers are required to maintain a minimum completion rate of 85% (4 stars). Abebooks, in my experience, is notorious for drop shipping, or bait and switching. It now represents 10% of our sales and 10% of our profit. After ordering, you can contact the seller you ordered from by following these steps: Go to My Account and click View Purchases under the My Purchases section. Sellers who are below the required minimum risk having their account suspended or closed. Enter your bank routing number, your account number, and select the appropriate option from the Account Type list. Bien Dit French 2 - AbeBooks . can i order books by using my detail credit card? A book should have many owners during its lifetime. Sign on to your AbeBooks account with your email address and password. Made from 50% PVC 40% polyester 10% PU in our standard lunch bag shape. No email letting me know the book was shipped and here is the tracking number etc so there is no way to trace this and confirmed it truly has been shipped as is stated on the account page. Monthly fees starting at $25 US/month Sign up now Equipped with adhesive backing. Book was described as in "very good condition". I thought, "wow, this is a really good deal", and figured I might as well risk it for the biscuit and see what happens. This is completely unacceptable, and close to fraud. Orders rejected due to buyer rejection of a request for extra charges. Essentially, AbeBooks is a network of booksellers that sell online.

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