Visit the Cover Virginia website at coverva.org or call 1-855-242-8282 (TDD: 1-888-221-1590) Monday - Friday 8 am to 7 pm and Saturday 9 am to 12 pm. 11.18.2021 - Virginia Medicaid Announces 12-Month Postpartum Coverage. Strategically positioned between two MSAs, helps you draw from a workforce of over 500,000 people. 9:00 a.m. to 9:00 p.m. Contact Us Information ACS Contact Information Other Helpful Information. The trip number is required for reimbursement. Richmond Virginia Medicaid Office Contact Information. Contact representatives have full access to Veteran accounts. Community Plan of Virginia - Medicaid (TANF/Medicaid Expansion) 1-844-752-9434 TTY 711 7 days a week from 8 a.m. to 8 p.m. local time. Facilities who would like to arrange a standing order appointment for Medicaid members should contact a Utilization Review/Facility Representative, or submit by fax a Transportation Request Form at least five (5) days in advance. 800-698-2411. Qualified members have transportation benefits through: In addition to having quick and easy access to Frequently Asked Questions (FAQ), you are able to download commonly used documents and forms. ET, 877-327-0022 By phone: Veterans may direct their questions to the national contact center for Veterans, operated by the Health Resource Center, at 1-877-222-VETS (8387), for billing assistance. Once their appointment is finished, the member or someone at the medical facility will call the "Ride Assist" phone number and request transportation to be sent to pick up the member. The vast majority of these individuals are being served through the two managed care programs, Medallion 4.0 and Commonwealth Coordinated Care Plus. Hours: Monday through Friday, The agency encourages the reporting of all suspected cases of Medicaid fraud and abuse. Toll-free: 1-855-242-8282 TTY: 1-888-221-1590 Address and Phone Number for Roanoke Virginia Medicaid Office, a Medicaid Office, at Williamson Road Northeast, Roanoke VA. Name Roanoke Virginia Medicaid Office Address 1510 Williamson Road Northeast Roanoke, Virginia, 24012 Phone 540-853-2591. Molina Complete Care. ET. Examples are travel from Scott County, Virginia to Kingsport, Tennessee or travel from Tazewell County, Virginia to Bluefield, West Virginia, Duffield, Virginia to Durham, NC, from Fairfax County to the District of Columbia or other similar near-by locations in bordering states. There may be steps you need to take to keep your coverage. Contact us today and schedule your appointment. Members should call the member services number listed on their member ID card or Contact Us. CoverVA: (855) 242-8282 Hours: Monday through Friday, Modivcarewill need to verify the discharge with hospital staff. Box 1440 Troy, MI 48099-1440. Hours:Monday through Friday, ET, 888-820-1756 ET, 800-827-0648 For care management, ask to speak to your care manager. Modivcare manages different levels of service in all of Virginia Medicaids Managed Care and regular Medicaid programs. CONTACT INFORMATION: Monday-Friday 8 a.m.-4:30 p.m. Who can sign the Consent and Acknowledgement of Responsibility Form? An official website of the United States government. UnitedHealthcare Community Plan of Virginia provides Medicaid coverage to children, pregnant women, families and adults with special health care needs. Medical Claims P.O. Find the phone number to call for the help you need. Change your VA direct deposit information, Schedule and manage VA appointments online, How to use VA.gov to manage your benefits, How to update your address and other information in your VA.gov profile. Medicaid.gov Mailbox: Medicaid.gov@cms.hhs.gov. Hours:Monday through Friday, 1-800-318-2596. For more information, or to request an application for Medicaid please contact us at (434) 455-5850 or email us. Find out more about how this website uses cookies to enhance your browsing experience. ET. Hours: 24/7. When you are a member, you also get no-cost extra benefits. The provider then bills the Medicaid Program as they would any other insurance program. Is it possible for a Medicaid member to be enrolled in both regular and managed care Medicaid? The call center provides general program information, application status, explanation of coverage and benefits, and assistance in resolving application issues. Title: Contact Us Information v8_2010.05.12.xls Author: 40835172 Local: 410-786-3000. You will find the Attendant Care Eligibility Assessment Form on this website on the download navigator. Do not make changes with the transportation provider or driver directly. The website provides descriptions about programs, income eligibility charts for each program, a screening tool to help determine what programs a person may qualify for, and detailed instructions on how to apply. Providers seeking information should visit the DMAS website at www.dmas.virginia.gov. Select Specialty Type. For managed care assistance, call 800-643-2273 or email ManagedCareHelp@dmas.virginia.gov . 800-698-2411 Hours: 24/7. P-EBT and SNAP cardholders are being asked to call or text a 1-866 number ending in 0486 from "VA EBT". The Virginia Operation offers this site to provide you with additional resources, as well as assist in arranging Medicaid transportation for eligible members. Contact Us. . Tell the agent that you want a language interpreter to join the call. Cover Virginia also operates a statewide customer service call center for Medicaid and the FAMIS Programs at 1-855-242-8282. If you do not have Adobe Acrobat, download it for free at www.get.adobe.com/reader/. New York State Department of Health - Medicaid Managed Care. (Medicare-Medicaid Plan) information, please contact our Member Services at 1-877-542-9236 (TTY 711,) from 7 a.m. to 8 p.m. Monday through Friday . It provides assistance in submitting state-sponsored health insurance applications and renewals with same day telephonic signatures. Explore your Molina Complete Care Plan. Note: If you need an interpreter, call 800-698-2411 and select 0. If you need assistance or have any questions please contact Virginia Medicaid Provider Enrollment Services at 888-829-5373 or 804-270-5105 to speak with a Provider Enrollment Specialist. However, the member can have an escort ride for free. Qualified Disabled and Working Individuals (QDWI) with income up to 200% of the FPL. The new Transportation Request Form should be faxed to 866- 907-1491. What is the definition of VA Medicaid Transportation services? 877-294-6380 An escort is a family member, friend or facility employee who accompanies a member for the entire trip and stays with the member at the destination. Standing Orders are reoccurring trips for treatment that are scheduled at least three days per week for a period of three months or more to programs such as Supported Employment, Psychosocial Rehabilitation, Adult Daycare, and Dialysis. This allows for proper delivery of the bus tokens, tickets, swipe cards or passes. Home; About Us . Get the full list of helpfulVA phone numbers. 2-1-1 (Information & Services) 1-800-DO-ADOPT; General Information; Child Support Offices . What happens if we don't know what time the member's appointment will be over and no time is arranged in advance for the return ride? Informs who volunteer drivers are and lists the requirements of becoming a volunteer driver. An eleven question assessment that provides descriptive information regarding a members behavior during transport. Medicaid Forms/Applications Medicaid Manual Temporary Assistance for Needy Families (TANF) . Note: Volunteer Drivers have the same requirements as regular transportation provider's drivers. To become a Volunteer Driver you can contact aModivcare Volunteer Coordinator at (866) 810-8305 ext. Use Ask VA to send us your questions, updates, and documents online. Depending on the situation the five (5) days notice may be waived to two (2) days. That means an individual in Washington D.C. can make up to $27,692 per year and still be eligible for Medicaid. All forms on this site are stored in PDF format. Update your contact information today online at commonhelp.virginia.gov, by calling Cover Virginia at 1-855-242-8282, or by calling Spotsylvania County DSS at (540) 507-7898. . Visit the aged, blind, and disabled page for more . . New eligibility rules elevated membership to 1.4 million. Claims Service Center. Or you can contact your local Department of Social Services office. Please click on the title that corresponds to the document you would like to view. Baltimore, Maryland 21244-1850. There are several Medical Assistance Programs offered in Virginia. We'll connect you with a VA call center agent. Hours: Monday through Friday, The call center provides general program information, application status, explanation of coverage and benefits, and assistance in resolving application issues. Real estate tax rates are just $0.52 per $100 assessed value. Notify Modivcare immediately by dialing 866-679-6330 or the "Ride Assist" line for your area. 8:00 a.m. to 7:00 p.m. If I have scheduled transportation for a member and the appointment has been canceled or the member has decided not to attend, what should I do? Yes. It provides assistance in submitting state-sponsored health . The transportation provider will be dispatched and will have up to 60 minutes to pick up the member. Saturday, 8:00 a.m. to 6:30 p.m. West End 8600 Dixon Powers Dr. Henrico, VA 23228. Hours:Monday through Friday, Find out how to check the status of a VA claim or appeal online. 608. Facilities and Medicaid members do not have the freedom of choice to choose the transportation provider. This group is eligible for Medicaid coverage of the Medicare Part B premiums only. Phone 1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.. The "Ride Assist" phone numbers are listed below: Medicaid Transportation services are identified as non-emergency, medically necessary, transportation provided to eligible members to ensure reasonable access to and from Medicaid and FAMIS covered services. Stretcher-van services means transportation is provided to an individual who cannot be transported in a taxi/sedan (ambulatory) or wheelchair van, but does not need the medical services of an ambulance. The call center also records address, household and income changes and submits the information electronically to local DSS agencies (LDSS) for processing. 877-827-3702 Phone 703-324-7500. The Task Force's goal is to find solutions and support for providers during the COVID-19 pandemic. Please tell the customer service representative the member will be using public transportation. ET, 888-442-4551 The Social Services fax for submitting documentation is 703.746.5985. WV Medicaid Program 304-558-1700 Right From the Start Program 1-800-642-8522 National Suicide Prevention Lifeline 1-800-273-TALK (8255) Safe at Home West Virginia 304-356-0628 Take Me Home, West Virginia 304-356-4926 or 855-519-7557 Tuberculosis Control Program 304-558-3669 WIC (Women, Infants, and Children) 304-558-0030 How to apply for Medicaid. 8:00 a.m. to 7:00 p.m. Behavioral Health Pre-authorizations Kokolis used the names, Medicaid ID numbers, and other identifying information of her clients in submitting these false claims to the health care benefit programs. Please call Modivcare's Transportation Coordinator at 804-236-1570 or toll free at 866-810-8305 Ext. Mail for both offices P. O. A member can travel by one of several levels of service based on the medical necessity and plan coverage. The physician's office must sign the trip log. Optima Health Medicaid 4417 Corporation Lane Virginia Beach, VA 23462-3162. Hours: Monday through Friday, VA 20121. . If you dont find the phone number you need on this page, go to our full list of helpful VA phone numbers. A form, which must be completed by a medical professional, when requesting transportation for a member that has access to a vehicle or can be transported by a friend or relative. Social Services. Hours: Monday through Friday, 08.17.2021 - 12-Month Supply of Contraceptives Now Available to Virginia Medicaid Members Tool used to assist the preparer in determining if a member qualifies for an attendant prior to completing the Attendant Care Eligibility Assessment form. For questions related to the Gender Dysphoria program, the Medical Support Unit can be reached at 804-786-8056. How are out-of-state transports arranged? Qualified Individuals (QI) with income equal to or greater than 120% but less than 135% of the FPL. Modivcare coordinates volunteer drivers to transport Medicaid members to and from their Medicaid covered service anywhere in Virginia. The Utilization Review/Facility Department is available 8:00 AM - 5:00 PM, Monday - Friday. County Office Building Two 6489 Main Street Gloucester, VA 23061 Phone: 804-693-4042 Hours: Monday - Friday 8 a.m. - 4:30 p.m. Enroll or Switch to Optima Health. 8:00 a.m. to 8:00 p.m. Provider tools & resources. Department of Medical Assistance Services, DMAS - Department of Medical Assistance Services, Breast & Cervical Cancer Prevention and Treatment Act, Addiction and Recovery Treatment Services, Hospital Presumptive Eligibility Information, Early and Periodic Screening, Diagnostic and Treatment (EPSDT), Behavioral Health Service Utilization and Expenditures, Legislative and Congressional District Reports, Monthly Expenditure Reports of the Medicaid Program, Nursing Facility Value-Based Purchasing Program, CHIP State Plan and Waiver-Related Documents, | | s -w-po-ny | | | Deutsch | | Tagalog | Franais | | Igbo asusu | | | Espaol | | Ting Vit | Yorb. Transportation should be scheduled five (5) business days in advance of the appointment. Sorry, this is taking longer than expected. Medically necessary transportation is defined as the mode of transportation available that is most appropriate to the needs of the member. Changes must be made with Modivcare who will then contact the assigned transportation provider. . If you have questions for the Claims Department or suggestions on how we can improve our operations, contact us: by phone at 800-727-7536 (press 4 for Claims) by fax at 804-819-5174; Virginia Premier Medallion 4.0 Providers Below is a list of Virginia Premier claim filing addresses: PCP Claims PO Box 5550 Richmond, VA 23220-0550; Specialty Claims Fairfax, VA 22035. If my facility is next to a bus line (Public Transportation), can members take the bus? The Official Site of The Commonwealth of Virginia, Business Development & Expansion Resources, Professional, Occupational & Health Licenses, Business, Employment & Workforce Development, Historic Preservation, Natural History & Heritage, Aging, Rehabilitative & Disability Services, Courts, Criminal Justice, Law & Legislation, Public Meetings, Publications & State Employee Directory, Health Professional & Family-Related Licenses, ID Cards, Driving Licenses & License Plates, Recreational, Environmental & Safety Licenses, Criminal Justice, Forensics, Public Safety Professionals, Public Health, Occupational & Consumer Safety, E-Zpass, DMV and VDOT Customer Service Centers, Licenses, License Plates, Registration & Driving Records, Department of Medical Assistance Services, http://dmas.virginia.gov/contactforms/#/home. Hours: Monday through Friday, Mulitple Locations - Main Office: 12011 Government Center Parkway, Pennino Building. For more information on the new gender dysphoria . In order to be reimbursed, a Gas Reimbursement Trip Log will need to be completed. You can apply for Medicaid online or receive further eligibility screening on the WVpath website. Hours: Monday through Friday, Explore Virginia Premier Health Plans. ET, and Example: dialysis clinician, social worker, case manager or other healthcare professional. WIC (Supplemental Nutrition Program for Women, Infants, and Children) 1-888-942-3663. Please see definition of escort listed above. Phone: 757-552-8975 Toll-free: 1-800-881-2166 TTY: 711 . TTY 711. The Medicaid Enterprise System (MES), pronounced 'Mez , was created to transform our Medicaid technology from an antiquated all-in-one-box solution, to a modular, expandable and cost-effective solution. Optima Family Care. Maps and Directions to our Richmond, VA Office Location, Media Requests, Medallion 4.0, CCC Plus, Procurements, Elected Official Requests and more, 600 East Broad StreetRichmondVirginia. Address, Phone Number, and Hours for Arlington Virginia Medicaid Office, a Medicaid Office, at Washington Boulevard, Arlington VA. Name Arlington Virginia Medicaid Office Address 2100 Washington Boulevard Arlington, Virginia, 22204 Phone 703-228-1350 Hours Mon-Fri 9:00 AM-5:00 PM 8:05 a.m. to 6:45 p.m. Apply in one of these ways: Apply online at commonhelp.virginia.gov. ET, 800-669-8477 The Department of Medical Assistance Services (DMAS) planned and began building MES in 2016, to replace Virginia's existing all-in-one-box solution. 8:00 a.m. to 6:00 p.m. An attendant is not a medical professional, and does not offer professional medical services. 12.01.2021 - Virginia Offers New Behavioral Health Services for Adults and Youth. To apply online for Medicaid go to: www.commonhelp.virginia.gov. TTY Local: 410-786-0727. Find out how to get free language assistance from VA. Our FAQs, step-by-step guides, and other resources can help answer specific questions you may have about these topics: Explore our resources and support content. The .gov means its official. Contact Optima Health Medicaid. The Transportation Request Form must be completed by a Facility representative. You can use our chatbot to get information about VA benefits and services. Hours: Monday through Friday, Generally, VA does not bill Medicare or Medicaid for reimbursement; however, VA does bill other . If a member's transportation is more than 15 minutes late, call the appropriate "Ride Assist" line. ; Call the Cover Virginia Call Center Monday through Friday, 8 a.m. to 7 p.m. and Saturday 9 a.m. to 12 p.m. at 833-5CALLVA (TDD: 1-888-221-1590). Information about programs, benefits and services, including eligibility requirements is available on the Cover Virginia website at www.coverva.org. Can an attendant stay with a Medicaid member for Medicaid paid service such as a doctor appointment? . Apply for VA health care, find out how to access services, and manage your health and benefits online. http://www.dmas.virginia.gov/downloads/pdfs/tr-UserGuide_MedTransp.pdf. The level of service describes the type of service required to transport a member. Agency leaders responded to these historic changes by adopting member-focused innovations, including a Medicaid Member Advisory Committee to provide feedback and ideas for current and future initiatives. When the transportation reservation is called in make sure and tell the customer service representative you have an escort riding as well. Federal government websites often end in .gov or .mil. Optima Behavioral Health. To apply over the phone call: 855-635-4370. Arlington Virginia Medicaid Office Contact Information. An attendant accompanies a member or a group of members during transport only. General Enquiries, Media Requests, Program Requests, Elected Official Requests and more. How can I tell if a member qualifies for an attendant? Hours: Monday through Friday, Who fills out the Transportation Request Form? The https:// ensures that you're connecting to the official website and that any information you provide is encrypted and sent securely. Our Medicaid and Medicare Advantage (HMO D-SNP) health plans cover doctor visits, emergency care, hospital stays and prescriptions. 600 East Broad Street Richmond Virginia. Address, Phone Number, and Hours for Richmond Virginia Medicaid Office, a Medicaid Office, at East Broad Street, Richmond VA. Name Richmond Virginia Medicaid Office Address 600 East Broad Street Richmond, Virginia, 23219 Phone 804-786-8099 Hours Mon-Fri 9:00 AM-5:00 PM This includes the new, expanded, low cost Medicaid coverage now available to Virginia adults and parents who are between 19-64 years old. Update your contact information. When will a Gas Reimbursement trip be paid? Welcome to the Modivcare Facility Website for the Commonwealth of Virginia and Washington, D.C. ET, 800-733-8387 8:00 a.m. to 7:00 p.m. Learn about our chatbot and ask a question. ; Apply online at the Health Insurance Marketplace at healthcare.gov. Non-emergency Medicaid transportation is any transportation that is not initiated by dialing 911 and does not require immediate response to take a member to the emergency department for evaluation for a new or suddenly worsening condition that threatens life or limb. ET, 800-697-6947 A dental program of the Commonwealth of Virginia. Task Force on Primary Care. ET, 855-260-3274 DMAS has a User's Guide on their website. Medical Care Management Pre-authorizations 757-552-7540 or 1-800-229-5522 Fax: 757-552-7429 or 1-877-800-2839. Apply for and manage your GI Bill and other education benefits to help pay for college and training programs. 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