>. This last screen permits me to then continue and arrive at the hub home page. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? You can edit names and devices anytime you want. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Announcements, Guides & Community Updates. Struggling with your BT router login details? Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features Here is our step-by-step guide to accessing BT Hub Manager. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. on From the Hub Manager, click on Advanced Settings, then Wireless. Full Fibre customers wont use microfilters. BT hubs are the centrepiece of BT home broadband. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. Every device that uses the internet sends its packets of data through specific ports. You want to fiddle with the settings of your BT Smart Hub. Your hub is only accesible on your home LAN hence it is http and not https. When your device connects, it automatically chooses the best wireless band. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. The light on the front will change colours while your Hub sets itself up. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Wait until the lights on the modem are solid green, then plug in the Smart Hub. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. Full Fibre customers wont use microfilters. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Also, what to do if you've forgotten it. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. When your device connects, it automatically chooses the . Email Barry at barry@bigtechquestion.com. The master socket is the main socket for the phone line in your home. By default, your Smart Hub will have this switched off. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Then fill in the details for your Dynamic DNS service. Your Smart Hub automatically scans for the best wireless channel. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. The default mode here is Mode 1. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Network Name (Make sure you're connected to your home network.) Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. If you have it, unplug all your old broadband kit, including your old power plug. This means when you search for your Hub in the list of wireless names on your device you'll only see one. So my problem is nearly solved. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. Advanced settings 16h26. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. However, if the Wi-Fi has dropped out, you might not see the settings. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device Instead the Smart Hub connects to the Openreach modem (or ONT). Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! You can configure your Hub to use Dynamic DNS. How do I create a Port Forwarding rule on my Smart Hub? >, What is the Wireless mode feature on my BT Smart Hub? Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Unsurprisingly, we've called this gizmo Smart Scan. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . How do I assign multiple Static IP addresses on the Smart Hub? You can re-use your filter and Ethernet cables so please keep them. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Web admin interface of the BT Smart Hub 2 router. Security type Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? The video below shows you how to set up your BT Smart Hub. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Note: it is Our helpful guide shows you how to change the admin password on your BT Hub. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Only change it if you're having connection problems with your device. You can then enter your password in the usual field to access BT Hub Manager. If youve lost that card, it should also be on a sticker on the base of the router. >, How do I see which of my BT Hub's wireless bands my device is connected to? How do I view the devices connected to my Smart Hub? If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Where can I view the status of my Smart Hub? How do I use my Smart Hub as a modem only? If that doesnt work, try connecting to the router via an Ethernet cable (shown below). Your Hub will be called something like BT-XXYYXX. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Then follow these simple instructions: You will be asked to enter a password. Note: you'll need a Dynamic DNS service provider to use this feature. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Alternatively choose your Hub from the dropdown to find out how to connect. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. I am grateful for that thought, I have not used a microsoft browser for years! If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). This will open the Hub Manager, Enter the admin password. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. It may be your browser causing the issue do check in its settings or in your Antivirus program. Click Advanced Settings Click Wireless Enter the admin password. >, Where do I find the default admin password for my BT Hub? This takes a few minutes. First of all, you need to be at home using a device thats connected to your BT broadband hub. A steady blue light on the front of the Hub means everything's OK. It's also easy to see the Hub Manager across all devices. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. Looking for tips on how to squeeze the best performance from it? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). >, How do I turn off BT Access Control for a device? Then prompt your device to connect to the Hub. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Copyright 2022. Switch off the router and switch it back on again. How can I set up or change the admin password on my BT Hub? If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. 16h12. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. This table shows the main differences between them. Go back to: Here are some answers to help you Important! Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. >, How can I set up or change the admin password on my BT Hub? When searching for your Hub on your device, you'll have to select which band to connect to. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. How do I set up port forwarding on my BT Hub? >. This will open the Hub Manager. 15h07. If it's not listed you'll need to create a new port forwarding rule. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. 16-08-2022 If you've turned Separate Bands on, you'll be able to select the channel for each band. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . >, How do I turn off BT Access Control for a device? BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. They're on the back of your Hub. With Band Steering on, the Hub steers your devices to the best wireless band for them. Distinguished Sage, never noticed http vs https. It's also easy to see the Hub Manager across all devices. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . How do you turn off wifi? Instead the Home Hub 5 connects to the Openreach modem (or ONT). If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Unplug the battery pack from the power supply. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Depending on your socket type, you might need to use a filter. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. You'll need your Hub's wireless network name and password. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! Well help you ease the pain and get you to a solution - fast! Give it a couple of minutes. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. 16-08-2022 If you dont have a battery unit, unplug the modem. Any thoughts on this would be welcome. >. >, What is the Wireless mode feature on my BT Smart Hub? Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem >, How do I see which of my BT Hub's wireless bands my device is connected to? You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. Follow the instructions that automatically appear on the screen to change your password. on It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. A master socket is the main socket for the phone line in your home. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Next, select the first device that you want to control and choose the days and times for which you want to set limits. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. A master socket is the main socket for the phone line in your home. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Press the Power button on the Hub to turn it on. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. How do I change my Smart Hub's wireless settings? Sorry not much help really. If it isn't blue, see connection troubleshooting below for help with connecting. Slide the two parts of the Hub's power plug together until they click into place. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. How do I control the time when devices can access the internet on my Smart Hub? Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. Youll be asked to enter the new password twice, to make sure its correct. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Make sure that your computer is connected to the Smart Hub via Ethernet or . on Here's how to set up a Hub 4 or Hub 5. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. There are a few things to try here. Click here for more about setting up Full Fibre yourself >. Select Save to store your changes. He was once Deputy Editor of Mail Online and remains in therapy to this day. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Click on the title and picture of your Hub to see links to all our help. and many others. No, it really is that simple. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? 16-08-2022 WPA-Auto - if you're having problems connecting older devices. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. WPS You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. >, How do I turn wireless on and off on the BT Hub? on First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further.