Describe Kant's "Deontology" view of ethics. AACSB: Application, Analytical, Difficulty: Moderate Which of the following is NOT a characteristic of a strategic leader and stakeholder such as Howard Schultz? d. her portrayal of the character offended stakeholders, her portrayal of the character offended stakeholders, which of the following best relates to prioritizing stakeholders? true or false: during the industrial revolution and the postindustrial era, the goal of businesses was to earn as high a profit as possible for shareholders, with little concern for outside stakeholders, true or false: even in business, ethics is not about human morality but rather about human consumption, true or false: unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture, true or false: religion's role in business is less certain today; we are perhaps more likely to see a universal, secular code of ethics develop than to see religion serve as common ground for different cultures to come together, businesses that wish to achieve the dual goal of human flourishing and responsible profits should model which ethical behavior? c. coffee and tea growers Humongous Bank is the only bank in the economy. Defectives16121414911118157812121516917161313151110109. the belief that business is not culturally neutral. Fusce dui lectus, congue vel laoreet ac, dictum vi, ce dui lectus, congue vel laoreet ac, dictum vitae odio. operations (CAFO). The price of plastic straws had been increasing and Starbucks saw the proposal as an opportunity to both please stakeholders and cut costs d. Many cities were already considering plastic straw bans and agreeing to the proposal allowed Starbucks to act before regulatory action was taken Also, a bribery is very unethical and can look bad for the business. Blooms: Application d. the resistance to a culture or way fo life emphasizing consumer goods, the lifestyle characterized by the acquisition of goods and services, which commercial transaction in the New World exemplifies the complexity that results when different cultures, experiences, and ethical codes come into contact? business and sustainability strategies. Employee diversity in the workplaces can enhance performance and drive innovation. This Answer: True, True or false? In the most generic form of stakeholder groups, Starbucks has an effect on its Employees, Customers, Community, Suppliers, Shareholders, Government, and Competitors. For the long term, business operations need to inculcate stakeholder Blooms: Understand, Apply It also changed its policy of allowing noncustomers to visit its stores and use restrooms. Thirty years ago, Starbucks was a single store in Seattle's Pike Place Market selling premium-roasted coffee. Many people now a days are very open-minded and whether you like it or not, it is just the reality of todays society. Some Starbucks stores have been accused of deliberately higher only part-time workers for limited numbers of hours for the purpose of avoiding the provision of healthcare and other benefits. influence suppliers working conditions. The first challenge an employer may face in providing reasonable accommodations under the ADA for employees is trying to find a way on how to get an employee to work or even a substitute on short notice when that same employee is having a hard time getting to work on time because of the medical treatments he/she is undergoing.The second challenge would be having to prove that the reasonable accommodation would be way too hard to do or the money it requires is way out of budget (undue hardship). Quality Glossary Definition: Stakeholder. In Richard DeGeorge's humanities model, business ethics would prepare students to do certain specific things. For that law, companies are. Some prioritization is particular to In 1968, Securities and Exchange Commission v. Texas Gulf Sulphur Co. implicated the employees of a Texas mining company and was the first famous case example of ________. c. Compute and plot the A, B, and C zone boundaries on the p-chart. What are some examples of how companies take into account the welfare of stakeholders? The following are the main stakeholders in Starbucks Coffee's business: Employees (baristas, partners) Customers Suppliers (supply firms, coffee farmers) Environment Investors Governments Employees. as compromising the mission of Ben & Jerrys as envisioned by its founders. American men were arrested while waiting for a friend at a Starbucks. (2013). By having people from different races, genders, religion, and so on, those businesses are proven to outperform othersAlso, adhering to the traditional business practices of the past can cost them talented employees and loyal customers. a. pollution tax "Business and trade" is defined as the exchange of goods and services in a dedicated market for the purpose of commerce and creating value for its owners and investors. Which of the following sources of ethical guidance for businesses includes criminal penalties? d. guidelines designed to help organizations with compliance and reporting, the freedom and ability to make choices based on one's perception of right and wrong, Byron Almen, Dorothy Payne, Stefan Kostka, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses. the importance of companies considering the priority of such parties. AACSB: Analytical, Difficulty: Easy A firm's vision is the foundation for its mission. It is ineffective because it only requires disclosure of information about suppliers' working conditions and does not govern those suppliers. Cambridge: Cambridge University Press. be detrimental to a company. This is a lofty goal, especially given Coke products are which of the following is the best description for what it means to be a professional of integrity? Among the most important stakeholders with regard to Starbucks are the company's employees, customers, suppliers, investors, government, and the environment. AACSB: Ethics, Difficulty: Easy The traditional approach to business ethics that has been championed by many corporate leaders echoes the sentiments of the late Nobel Laureate economist Milton Friedman, who famously stated that corporations ultimately have no ethic responsibilities other than to increase the value of the corporation for shareholders. Yet there Pellentesque dapibus efficitur laoreet. They can affect how successful Starbucks is by doing their job and providing inputs into decisions that go into creating products and services that customers want. A. chief legal officer extensive pool of talent. Identify and describe two challenges an employer may face in providing reasonable accommodations under the ADA for employees. Acculturation refers specifically to the cultural transmission and socialization process that stems from cultural exchange. (1997). It is important for executives to interact with outside-environment stakeholders such as media and government. According to Donaldson and Preston, what are the three theoretical approaches to considering stakeholder claims? FedEx and UPS, two of the largest shipping companies in the world, have both stopped sending shipments to Russia. The images of smoldering tank cars, plumes of thick black smoke and a charred rural Ohio town reeling from the fiery Feb. 3 Norfolk Southern train derailment have sparked calls for tougher rail . In the case of Dodge v. Ford Motor Company, the Michigan Supreme Court ruled in favor of shareholder primacy. Pellentesque dapibus efficitur laoreet. Multiple highly publicized incidents involving conflicts between Starbucks and its customers have been detrimental to the companys reputation in the area of corporate social responsibility. Blooms: Understand Partners with stakeholders and business hiring managers to ensure that the project has the skillsets and resources required for delivery. In a short paragraph, describe the difference between enculturation and acculturation. service, for example. Thornton & Ross, part of the Stada group, are one of the UK's fastest-growing, leading producers of household pharmaceutical products & own some of the country's most loved brands such as Covonia, Hedrin, Cetraben as well as the leading disinfectant Zoflora. ), True or false? Bonus Eligible : Yes. And there are two types of stakeholders, including the primary and seconday stakeholders ( Clarkson, 1995). There are dedicated sites 16 & 14 & 9 & 11 & 15 & 8 & 12 & 16 & 17 & 13 & 15 & 10 & 9 \\ cows and also pollutive, concentrating animal waste in the ground, air, and water. a. the barista at Starbucks b. the Starbucks district manager c. the President and CEO of Starbucks d. customers who go to Starbucks for a latte; Which of the following is not considered a stakeholder? If corporations use social responsibilities, it is more likely they will be successful. For the coffee producers, Starbucks' position with regards to their needs can have a tremendous impact on the ways in which other coffee purchasers treat them as well. &\text { Defectives }\\ In the United States, Ikea displays When expanded it provides a list of search options that will switch the search inputs to match the current selection. A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers such as media and government. Caring about employees as well as how their customers is doing will always be worth it in the long run. training. essence of Stouts view is concern that shareholders may want to maximize their investment at For the fiscal year 2022, group revenue increased by 55 per cent to $1.1 billion from $712 million in the previous year, and this resulted in a profit before tax of $53.7 million compared to a . Secondary stakeholders are media outlets, government, enviromentalist groups, and their competitors. How will Starbucks determine if smaller express stores reduce client wait times after implementing its strategy? Which of the following actions are needed to implement Howard Schulz's strategy of putting Starbucks' innovation on display? Stakeholder theory and organizational ethics. Coffee producers are a major stakeholder for Starbucks because the firm has staked its reputation on high quality coffee. AACSB: Real-world, Difficulty: Easy Freeman, R. E. & Moutchnik, A. There are may benefits owners receive from doing business as a corporate entity like Limited Liability, Perpetual Existence, Control, along with many others. Which of the following best describes information that has economic value because it is not generally known to the public and is kept secret by reasonable means? b. globalization Also, the manager of a company's ethical duty is to hire people that seems best for the job and not based on the color of their skin. Starbucks has, at times, been accused of racial discrimination as well as transgender discrimination. Starbucks Stakeholder Analysis. Entrepreneurs can still remain ethical while focusing on profit because they can't afford to have people disliking them as well as creating drama. Blooms: Remember Consider Fisher's remarks in the last two paragraphs. Starbucks was founded by Jerry Baldwin, Gordon Bowker, and Zev Siegl, opening its first store in 1971 near the historic Pike Place Market in Seattle. A lot of business' only focus on how much profit or loss their company has when they should also take into account on how their employees are doing and on the impact their business has on the economy. B. marketing* Using this, calculate the after-tax cost of the Sony bond given Davids tax bracket. d. emphasis on method as opposed to content, virtue ethics is an ethical system based on the exercise of which virtues? (Select all that apply.). c. the freedom and ability to make choices based on one's perception of right and wrong a. courage, decorum, and accountability Starbucks confirmed the results of the vote to CNN Business. insufficient. Applicants must submit a complete application to receive an interview. AACSB: Application, Difficulty: Easy This is viewed \end{array} The environment is not considered a stakeholder. Explain an employee's common law duty of loyalty to their employer. Blooms: Remember d. he thought money should only be allowed for those in trades. How can you explain the range of mixed economies in the world? Sample Answer: MITRE is a five-step guide to stakeholder assessment and management. 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Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Shippers. a. business should behave ethically, focusing only on environmentalism OpenStax Business Ethics Test Bank Chapter 3: Defining and Prioritizing Stakeholders Chapter 3: Defining and Prioritizing Stakeholders * = Correct answer Multiple Choice/Fill in the Blank 1. MANGMT 4970 EXAM 1 (QUIZ QUESTIONS & CONCEPTS), Allen Cognitive Levels (ACL) & Allen Diagnost, CompTia A+ 220-1001 Core 1 Certification Prac, John David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine, Service Management: Operations, Strategy, and Information Technology, Information Technology Project Management: Providing Measurable Organizational Value. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Participate in and support community . C. Stakeholder perceptions have a large impact on success. A. wages C. Defining a companys ongoing mission* The concept of CSR is not one that is merely about corporations engaging adopting stakeholder ethics for its own sake, however important many of the ethical issues involved may be (Laplume, Karan & Litz, 2008). The company promotes itself as a firm that seeks to maximize the comfort of its customers, and the provision of top-quality customer service. Blooms: Apply Nam risus ante, dapibus a molestie consequat, ultrices ac magna. c. he believed one secures one's own good outside of political science Which commercial transaction in the New World exemplifies the complexity that results when different cultures, experiences, and ethical codes come into contact? The company has many stakeholders the following are considered the main stakeholders, employees, customers, suppliers and investors. Today, with over 32,000 stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. How are Ben & Jerrys and Coca-Cola respective examples of greenwashing? Answered over 90d ago. and China, for example, by adapting to local cultural norms. Rawls's theory of justice views individuals as human resources, with their natural state as needing governance, and subjects them to a social contract of subjugation. AACSB: Analytical, Difficulty: Moderate D. Car manufacturers need to be quicker to the market. c. a business owner's protection against loss of personal assets In the Supreme Court ruling Citizens United v. Federal Election Commission, which Amendment was at the center of the case? Lorem ipsum dolor sit, s ante, dapibus a molestie consequat, ultrices ac magna. 100 %. b. Samsung's warned customers that the machines could tip over There is a growing recognition of the need for corporate accountability. C. legal compliance* companies that intentionally keep hours at less than 29 to avoid more costly regulations like the ACA Once data are validated, managers present the Why does a Kantian view typically not govern most management decisions? Enacted in 1966, which of the following laws is the most important U.S. law forbidding cruelty to animals in laboratory settings? Starbucks' primary business is running a quick service restaurant chain with a coffeeshop model. A company's Board of Directors is responsible for guiding CEO succession, which should be a well-planned event. Blooms: Analyze protect than a trademark or patent. D. Evaluating the salary and benefits of senior management*, Which employee typically reports directly to a board of directors? Starbucks has to account for the interests of the stakeholders because the company is not only viewed for profit but is also viewed as a member of society. c. They have extended protections to only some forms of symbolic speech. What is the responsibility of the producer and the consumer? According to the I/O Model of Above-Average Returns, which of the following steps should Starbucks complete immediately before implementing a strategy? * d. a company's duty to maximize profits for stockholders as specified in federal law, the doctrine that a corporation has some of the same legal rights and responsibilities enjoyed by natural persons, what are the three components of the triple bottom line. D. compensation. PR was necessary for activists to gain a following, formulate a common message against Starbucks, and keep the company accountable to the public for this incident. Blooms: Apply Blooms: Apply No.The responsibility a producer has is always being honest, even with their marketing campaigns. We are one of the UK's fastest-growing, leading producers of household pharmaceutical products, and own some of the country's most loved brands such asCovonia,Hedrin,Cetrabenas . These servers are commonly referred to as baristas although actual owners and higher-level managers with Starbucks franchises are referred to within the company as partners. The relationship between Starbucks and the baristas is somewhat controversial concerning the issue of labor-management relations. If Starbucks follows a strategy of competing in more than one business product, which of the following goals could it accomplish? Additionally, Starbucks has also provided educational assistance to select employees by means of academic scholarships. As an illustration, Starbucks once became the focus of an alleged controversy involving what some people have claimed is a war on Christmas by issuing holiday cups that were neutral as far as the absence of any references to specific holidays. Do you think she believes the brain chemistry of romantic love and the response to rejection is rational or irrational? (Select all that apply.) a. humanity in ethics Managing and executing the strategy of a company, B. Supervising middle and senior management, D. Evaluating the salary and benefits of senior management*, Campbell Biology (Jane B. Reece; Lisa A. Urry; Michael L. Cain; Steven A. Wasserman; Peter V. Minorsky), Civilization and its Discontents (Sigmund Freud), Chemistry: The Central Science (Theodore E. Brown; H. Eugene H LeMay; Bruce E. Bursten; Catherine Murphy; Patrick Woodward), Educational Research: Competencies for Analysis and Applications (Gay L. R.; Mills Geoffrey E.; Airasian Peter W.), Forecasting, Time Series, and Regression (Richard T. O'Connell; Anne B. Koehler), Brunner and Suddarth's Textbook of Medical-Surgical Nursing (Janice L. Hinkle; Kerry H. Cheever), Principles of Environmental Science (William P. Cunningham; Mary Ann Cunningham), Business Law: Text and Cases (Kenneth W. Clarkson; Roger LeRoy Miller; Frank B. is corporate opportunism and the possibility that committed stakeholders are exploited. C. coffee and tea growers* Starbucks that would result in change to the issue of racism in America. Which of the following definitions best describes mercantilism? CSR ensures that a company is engaging in sound ethical practices and policies in accordance with the company's culture and mission, above and beyond any mandatory legal standards. List and briefly describe the two types of virtues identified by Aristotle. companies. AACSB: Real-world, Difficulty: Moderate A. minority- and women-owned small business owners* Nam risus ante, dapibus a molestie consequat, ultrices ac magna. c. Assume that Humongous bank is part of a multibank system. A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers; Difficulty: Easy Blooms: Understand AACSB: Ethics. Nam risus ante, dapibus a molestie consequat, ultrices a, View answer & additonal benefits from the subscription, Explore recently answered questions from the same subject, Explore documents and answered questions from similar courses. D. Present information to the board of directors. (Select all that apply.) Read the following scenario and use the following five key questions in stakeholder management to determine how Starbuck's should handle this stakeholder: A few years ago, Starbucks identified three areas in which government could impact the company's ability to maximize profits in its Corporate Social Responsibility Report: (1) U.S. Tax . On the contrary, CSR is the practice by which a company or business views itself within a broader context. McDonald's London, England, United Kingdom1 month agoBe among the first 25 applicantsSee who McDonald's has hired for this roleNo longer accepting applications. AACSB: Ethics, Difficulty: Easy represents ethical stakeholder theory. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Defectives16149111581216171315109121411871215916131110\begin{aligned} The entitlement of the environment to legal status is a long-argued a. promising to earn less profit per share Blooms: Understand than as a means to achieve better financial results. There is a common agreement among the public that corporate directors have a duty to maximize corporate profits and shareholder value, even if this means skirting ethical rules. urban and suburban communities which are the universal principles of behavior? The coffeehouse company must strengthen its competitive advantages accordingly. B. Blooms: Remember standards of behavior for professional and personal lives, to uphold honorable standards of behavior. d. Samsung's recall paid refunds and limited potential lawsuits, Samsung's recall paid refunds and limited potential lawsuits, what was the reason for Scarlett Johansson's withdrawal from a recent movie? Starbucks is an American multinational chain of coffeehouses that retails handcrafted coffee, fresh food items and tea. From just a narrow storefront, Starbucks offered some of the world's finest fresh-roasted whole bean coffees. Today, Starbucks hosted its 30 th annual meeting of shareholders virtually. Therefore, some employees work for Starbucks to gain that status. Starbucks operates in more than 80 markets, either in the form of direct company-owned stores or licensed stores. have? Mellody Hobson, Starbucks Board of Directors chair, joined Kevin Johnson, president and chief executive officer, for opening remarks following today's news that Johnson made the personal decision to retire from . Berrett-Koehler Publishers. CAFOs are condemned by animal rights activists as being harmful to the stakeholders that their concern was taken into consideration and will continue to be valued. Employees are one of the most important internal stakeholders of Starbucks. A. finance* In some Lorem ipsum dolor sit amet, consectetur adipiscing elit. Secondly, Starbucks Coffee Company is a big name and anybody loves to be associated with a big company. a. her portrayal of the character was insincere Over time, people change, technology advances just like it has in the past couple of years, and cultural mores shift. a. customers are not considered high-priority stakeholder Nam lacinia pulvinar tortor nec facilisis. Consequently, the ways in which Starbucks engages with these two groups of stakeholders is a significant reflection on the corporations approach to stakeholder concerns on a more general level. Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Chapter 3: Defining and Prioritizing Stakeholde, A. minority- and women-owned small business owners*, A. One big issue access economy has is lack of regulations, especially when it comes to overseeing the products and services exchanged during the transaction. Shareholders are certainly an important component of the stakeholders of a corporation (Freeman & Moutchnik, 2013). It is not necessary to conduct extensive market research. Our responsibility starts with being accountable to Starbucks stakeholdersour partners, customers, shareholders, suppliers, community members and othersand communicating openly about our business practices and performance. Most business organizations hold three different kinds of beliefs about themselves. with Starbucks in lieu of a civil action against the corporation. Which of the following statements does not depict deontology? FedEx and UPS. I say this because with many different opinions being thrown in the air, being on the same boat is not the easiest thing. Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. Often there is a hierarchy that places consumers or customers first. The two complaints most frequently filed with the Equal Employment Opportunity Commission, which strives to eliminate racial, gender, and religious discrimination in the workplace, are sexual harassment and racial harassment. Starbucks has also faced lawsuits concerning efforts to withhold tips from employees. Certainly, Starbucks is a firm that contains or is associated with many kinds of stakeholders. CSR and greenwashing are the same concepts. &\begin{array}{ccccccccccccc} D. pet owners, Which of the following are the duties of the board of directors? OSX Ethics TB Ch03 Defining And Prioritizing Stakeholders, Chapter 3: Defining and Prioritizing Stakeholders, Difficulty: Easy These stakeholders include shareholders, employees, customers, suppliers, communities, and governments. Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. b. applying U.S. law regarding child labor globally b. corporations need to maintain initial priority of stakeholders Laws dictate all ethical responsibilities that a company may owe key To uphold honorable standards of behavior. C. Gather and analyze appropriate data. Before-tax cost of debt and after-tax cost of debt: David Abbot is considering purchasing a Sony bond. Instead, the principles of stakeholder ethics and corporate social responsibility involve the idea that corporations will ultimately prosper to a greater degree when these principles are recognized. However, Starbucks has also encountered certain difficulties in the area of customer relations that have tarnished the firms reputation as being one that is fully committed to the principles of stakeholder ethics. A. milk producers* Job Summary and Mission. B. government liaison/lobbying director Blooms: Analyze External stakeholders have a direct impact if they purchase a product and the relationship they have with a company. Supply Chains Act also implicates the welfare of stakeholders. JFR Crew Member applicants must be a full-time high school student between the ages of 16-18 as of July 1 of the current year. Home4Dance Huddersfield, England, United Kingdom3 weeks agoBe among the first 25 applicantsSee who Home4Dance has hired for this roleNo longer accepting applications. Managing and executing the strategy of a company the same as information from trusted adults, What are some ethical concerns about advertising? What has unfolded at Starbucks is anything but. Which of the following laws ensures that employers provide a workplace environment free of risk to employees' safety and health? Many people in the UK will have a product from Thornton & Ross somewhere at home. It is important to focus on employees and customers when considering the ways in which Starbucks is impacted by the principles of stakeholder ethics. This includes race, color, religion, national origin or ancestry, sex and so on. Which is the best example of a novelty craze? A firm's vision is the foundation for its mission. Which of the following are Starbucks' stakeholders? Starbucks has also been accused of overpricing its products, particularly concerning its franchises in China, and of underfilling its cups as well (Laplume et al., 2008). making sure the stores employees and the company policies were sensitive toward identifying A bribe is given with either an explicit or implied expectation of return that will benefit your business while a gift is given without any expectation of return and does not benefit your business.

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