Alienware AW3423DW - OSD and Software. The Alienware covers 99% of the sRGB color gamut. Alienware AW3423DW are now shipping with newer firmware MOB102, but Dell have confirmed that existing owners cannot update their monitors It appears the latest AW3423DW monitors are being shipped with M0B102 firmware, rather than the M0B101 from the earlier batches. The only way to get an AW3423DW with newer firmware is via a used/refurbished exchange. The speed of the two fans will vary according to the internal/ambient temperature level. Reddit and its partners use cookies and similar technologies to provide you with a better experience. . But, you have to prove to Dell Technical Support. ) 03-30-2022 02:42 PM AW3423DW, please update the firmware for the fan curve I got the AW3423DW and it's mostly great, but the fan curve is really annoying. Please allow us some time for the technical team to develop the update and this should fix the pop up issue. The only time that I have ever heard the fan, is when I turn off my PC. My current 27" monitor does show in AWCC, but there are no options to check for an update or anything, anywhere there. The issue isnt mainly with the noise level in decibels, the main issue is that the fan curve is such that it ramps up and down in short bursts and also that it behaves this way in desktop use (not even using the G-Sync module). The price is high. Unless you know definitively that the hardware does not support DSC, I will continue to lean on Dell to offer a way to update the firmware, either by a warranty repair or otherwise. Badgering me will not make your comments any more salient. M0B102 didn't fix anything about the fans. Looks like Ill be holding out longer for a new display as I sent the aw3423dw back over the fans. You appear to have the capacity to provide this based on existing support guides. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Samsung S95B.Samsung's S95B is the company's first OLED TV ( since 2013, anyway ), featuring a 55" or 65" 4K 120Hz QD-OLED panels produced by Samsung Display. 03-30-2022 02:42 PM AW3423DW, please update the firmware for the fan curve I got the AW3423DW and it's mostly great, but the fan curve is really annoying. . I sit at 80cm from screen and it is mounted on a long arm so I'm not even getting the wall reflection other users likely will and can hear it from my normal sitting spot. i will never go back to 16:9 lol. Currently I have to press the power button virtually every time I use the monitor, since it always switches itself off after the refresh. Alienware QD Oled + Govee Immersion G1 - Dream setup Press J to jump to the feed. The screen has 34 -inch and it is curved . Mine is M0B101. Alienware Alienware AW3423DW 34" 2K WQHD (3440 x 1440) 175Hz Curved Screen Gaming Monitor NVIDIA G-Sync; HDR; HDMI, . I am not badgering you, simply pointing out that there was an official response from Dell on the matter of firmware updates. Having a fan in the first place is a poor design choice and annoying. So there might be a new firmware for the AW3423DW that is a little less aggressive about self-care and might let us test for image retention, but right now it's just not possible on our unit.. and are fixing them for new stock, but they're unwilling to make those fixes available for existing owners.I find it hard to believe that it is physically impossible to allow firmware updates, considering other Dell monitors provide this option. It has successfully been done on monitors by other brands, we believe you can do it too. Both TVs will improve with. While we are at it, what genius decided to lock out gamma, SRGB gamut etc from the "custom" preset. Before you remark on the recording distance from the monitor: - My phone microphone is bad at picking the sound up, perhaps due to noise cancellation. ago That's absolutely insane and really making me reconsider buying one. . When testing Telerik RadGridView for WPF controls, you can use specific methods of the corresponding test object as well as methods that TestComplete applies to all test and onscreen objects. making videos of this kind has no value (or almost) ,especially since it would take only 10 minutes for the engineers to fix the problem Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. One small correction to the above: I'm clearly hearing it right now at arms length, gaming PC on next to it, music in headphones and this is 1) during desktop use, no gaming 2) brightness level is set at 0% since I am in a dark room 3) HDR is off. You need to go to the Dell Drivers site, plug in the service tag located on the back near the inputs. There is nothing official about it yet, I just happened to stumble upon this while looking for new info. I already know it works fine without the KVM. If anyone can actually figure out how to have the AW natively (Active Signal Resolution) output 2560x1440p, let me know so I can record again. Many gamers have quiet rooms! Worse comes to worst, I sell the monitor (as I am outside the 30-day return policy). I got the AW3423DW and it's mostly great, but the fan curve is really annoying. This could surely be fixed in a new firmware? I got this in a private message. I would suggest asking users to record a video slowly moving the phone from the monitor panel, backward and then note the time stamp where the audio matches what they hear at the 1m distance. Free. Additional to that the room temp as well as location will have an huge impact. It got to the point where when I cut the power of the 102, the sudden drop in noise level almost made it feel like the 101 was silent which in fact it is not. 173 117 117 comments Best Add a Comment Hayden120 4 mo. It's the randomly occurring and rapid variations (fan speed ramp up and ramp down), even during desktop (non-gaming) use. We understand this may not be the answer you were expecting, but as for now the monitor is behaving as expected. My results are with it in a cool room (ambient 24-26c) and doing normal desktop tasks with HDR off and >30 min for it to be at normal temp. The only way to get an AW3423DW with newer firmware is via a used/refurbished exchange. My ambient temperature is not high, around 20 deg. I mean this thing can draw up to 50 watts at times so I'd be shocked if they found a way to passively cool it without making it have a huge heatsink in the back, adding both size and weight. i thought only in china? Aw3423DW vs X34 Predator (2015) Capped @100FPS and 100Hz/FPS God of War. It's unclear if they'll be offering that update to existing owners or if we'll need to RMA, though. Download Opera for free: https://opr.as/HDTVTestWe've tested the Alienware AW3423DW QD-OLED monitor, and think that it's the best PC gaming monitor on the ma. fertility journal. If still under warranty, click the "Get help now" icon on the right to start a live chat session.Find your Service Tag, Hi, this is what it sounds like (turn your volume up if you want to hear the pattern clearly): https://www.youtube.com/watch?v=CT8hP2hdik0. mine has MOB102 and honestly I never hear the fans unless I shut everything off and the room becomes absolutely silent and even so I must make an effort. I'd imagine since it's likely because of the Gsync module, Nvidia aren't happy with the gsync firmware being publicly available. Thanks! Your position: Home / FAQ Popular Topics. Even with a gaming PC right next to it blowing air and headphones with music on I can intermittently (often after having used HDR mode for a while) hear a fan go up and down in speed in bursts. The one on the left side ist the GSync fan which is running constantly. As requested I have now updated the audio so you can clearly hear the fan pattern. Interestingly it uses the USB upstream cable to actually flash it, it's not done through the monitors OSD. Get drivers and downloads for your Dell Alienware 34 Curved OLED Monitor AW3423DW. The AW3423DW is working as designed. 2 Jasper 12072 06-23-2022 09:00 AM AW3423DW, please let us update firmware It has become evident that the firmware for the AW3423DW has been revised at least once or twice (from M0B101 to M0B102 and possibly M0B103) since release. If it weren't for warranty I'd look to mod it with a quality, quiet fan. The first click will select the row in the DataGrid, and the second one, the checkbox in that specific row In the. It's not just about the monitors - I feel this belongs My first ultrawide monitor. There was a Dell reply on the subject matter of firmware updates for this monitor model on page 1 of this thread. It is becoming evident that Dell/Alienware are aware of the various firmware issues (shutting down after regular pixel refreshes, bugged pixel refresh reminders, settings randomly resetting, etc.) like this. Makes it look a bit more promising to pick up once it's available for purchase! - Perhaps it's impossible to cure by design, but ideally the fans shouldn't have to ramp up and down like this during desktop use when the G-Sync module is not even being actively used. - I am not alone in the above experiences, there's a bunch of people just in this thread who shelled out $1300 for this monitor and we're not trying to nitpick, we're just hoping that the fan curve can be optimized. The two fans are there to protect the AW3423DW and its Nvidia G-Sync module from overheating and follow the industry standard sound pressure level specifications (example < 32db.). I wonder if this was intended for 01 fw . The Dell Alienware AW3423DW replaces the Dell Alienware AW3420DW and improves it in many ways. Even with the added benefit of Samsung's 1211.2 firmware update, the S95B still isn't quite as accurate as the LG C2 in their respective out-of-the-box states. You also have to take into consideration that a firmware update to support DSC for example might require an additional hardware update. This one should be highly depandable on the display settings (brightness / HDR) , the content you see black vs white and the heat the panel is generating on that settings/content. Steering clear from the company in . Learn how to use the Telerik Document Processing . Shall you have any additional questions, please let us know.". I would LOVE to get a black frame insertion mode which would increase motion clarity! The fan out is actually exactly where the case vent openings are closed for a few centimeters in the middle. . like this. You can either be obtuse about it and require us to measure the distance with a yard stick and use proper recording equipment to capture the audio, or you can just listen to the customers in this thread. HI , I just bought one 3 weeks ago , my Firmware is MOB101.so you have a newer firmware. Based on all the Samsung PC monitor reviews about lack of firmware support or updates, I agree with the above sentiment. This is higher than many displays in the Fast IPS category, but still very impressive for anything . PG27UQ, X27, PG35VQ, X35 etc all G sync ult v2 modules with firmware updates Great find! This is a first, never seen a firmware update for a monitor that hasn't been released yet. If it works properly without a KVM switch, which is should, then the issue is with the KVM switch. I think there is only the one driver, from what I have seen anyway. Instead, early adopters are stuck with what they receive bugs and all. Press question mark to learn the rest of the keyboard shortcuts. Its really not an issue at all. Per the picture below showing the users head, the recording device should be aminimumof 1m/3.2ft from the face of the monitor. There is nothing official about it yet, I just happened to stumble upon this while looking for new info. that your current AW3423DW has a fault before a used/refurbished exchange will be approved. I wonder if that means the current 3423DW can actually also be technically upgraded. On is on the left side and one at the top middle. This is an expensive, enthusiast grade monitor and we'd like to have the option for the latest firmware on them. Color gamut of 149% sRGB and DCI-P3 99.3%. What is your firmware version? Please fix this issue asap to make this monitor the quality product it's price tag expects it to be. Based on the audio results in the video, they will tell you if the monitor meets our manufacturer specifications for noise. This is why you do not see any firmware updates or a firmware update guide on the AW3423DW platform page." 1 MagnusMagnuson 5 mo. For information about updating system firmware, see Windows UEFI firmware update platform.. To do this, you'll provide an update mechanism, implemented as a device driver that includes the firmware payload. . I have yet to fully examine the maximum noise it gets to when the monitor is being driven hard. It wouldn't be nearly as annoying if it stayed at a lower, constant RPM but the revving up and down is not ideal. The AW3423DW has a QD-OLED panel with much better dark room performance than the previous version, and it supports HDR, which the AW3420DW doesn't. The AW3423DW also has a higher refresh rate with better motion handling but has slightly higher input lag. NVIDIA G-SYNC ULTIMATE certified monitor that delivers tear free, stutter free and ultra-low latency gameplay. Download and install the latest drivers, firmware and software. When I contacted support on May 31st about this issue, this is what they said: As we discuss over the phone we found that there is a firmware issue with the new monitors and we are working on it. Why isn't this available for the AW3423DW? Joined Oct 10, 2005 The audio quality/accuracy will vary wildly (smart phone hardware quality varies) and likely not be an accurate representation of what the human ear actually hears at a given distance (out of the box, without editing of gain or ambient noise control which most people won't know how to do). This could surely be fixed in a new firmware? aw3423dw -- best settings -- warranty register etc. Fixes & Enhancements Fixes loud fan noise after prolong use 32 38 - Most of us are not mainly complaining about the absolute noise level as measured in decibels, we are complaining about the short ramping up and down in speed (from what I suspect is the top blower fan). It doesn't matter if the PC is still running or is off at that moment. The implementation is irritating in any quiet room. AW3423DWF Firmware Update Available It looks like the new version of Alienware's QD-OLED will allow for firmware updates. True colours: With up to 98% DCI-P3 colour coverage . Dell just released a firmware update for it today here. 06-23-2022 09:00 AM AW3423DW, please let us update firmware It has become evident that the firmware for the AW3423DW has been revised at least once or twice (from M0B101 to M0B102 and possibly M0B103) since release. ago Generally the rule is double refresh rate performance. also, just gave it a try and it doesnt't detect my monitor, although usb cable is connected and alienware command center can control the monitor. The whole point of this thread is to get Dell to offer more consumer-friendly options for this, among other things. It's the only explanation I can think of. An update of the curve is requested, as well as a correction of a bug with the ECO option which doesn't work at all (which, when deactivated, should force the screen NOT to turn off completely), because when I wake up in the morning, the screen doesn't turn on automatically, so I have to press each time on the power button of the screen to turn it on. AW3423DW - Dell Should Firmware Update for BFI Title says it all. Hmm, that's somewhat promising. The speed of the two fans will vary according to the internal/ambient temperature level. "Thank you for the new video provided! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. . This should be an easy firmware fix. One SuperSpeed USB 5 Gbps (USB 3.2 Gen 1) Type B upstream port. The engineering team have requested a video of the noise for analysis. We have submitted the video to our next level of support team to review it as well and in this case they have determined the monitor is working normally. Is the word on the street still that this will release November 8th in US? It might be a small thing, but it's another frustrating reminder that we CANNOT update the firmware. G7 1440p vs AW at 2560x1080p resolution to keep both even (GPU Scaling). Otherwise it would not work properly without it either. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If Dell fixes this issue it will be much appreciated and I'm definitely more likely to buy future Dell products for sure. Even with a gaming PC right next to it blowing air and headphones with music on I can intermittently (often after having used HDR mode for a while) hear a fan go up and down in speed in bursts. All of theAW3423DW captures so far pass our manufacturer specifications for noise. If there were to be any changes in the future for this model to change the fans behavior, they will be published in the monitor's drivers and downloads page but in the meantime we have not had word from the development or engineering team that this is going to occur anytime soon. It is severely disappointing that Dell has been so anti-consumer for such a flagship display, with the inability to update the firmware and not supporting DSC out of the gate. Description. I am following this up internally with Dell support too as I want recognition of the problem to facilitate a return should I wish it (and should Dell not produce a fix). I would be delighted to have a less aggressive curve to choose, if not the ability to turn the bloody thing off. whether it be questions about game support or productivity, or if you'd just like to show of pictures of your new setup. I question why a fan was considered necessary as it is implemented. Even with ECO mode on the display will wake up after PC (re)start if there was no pixel refresher between. It could also just be a canned response. I was also hoping for fanless but expected at least one fan given the fairly high peak power draw for its size. I had both side by side running in mirrored mode and the newer one was quieter at first but after prolonged use it ran its fans way louder. In this article. The monitor is equipped with: Digital connectivity through 1 DisplayPort and 2 HDMI ports. Loving this display though. Or maybe some other stuff got updated too ? But I am not crazy, I can hear the sound clearly with a gaming PC right next to the monitor and with headphones on at a normal sitting distance (about an arms length with extended fingers). The Fan in my AW3423DW is "humming" too would not be much of an issue If he wouldn't do that during Desktop use. Even then, its very quite. This could be mitigated with a less aggressive fan curve, for example if the blower fan stays at a constant rpm for a bit longer in order to bring the G-Sync circuit down to a lower temperature. It wouldn't be nearly as annoying if it stayed at a lower, constant RPM but the revving up and down is not ideal. My fan is quiet (or at least not loud enough for me to be bothered by it) 90% of the time but the ramping up and down is bothersome and noticeable. Also, most people will be recording a video with their smartphones. I really like what this monitor is trying to be and I love OLED, but Dell have made some unwise decisions on this that I can't even see the financial benefit of. We don't sit in open office spaces etc and we do not all use headphones. It has become evident that the firmware for theAW3423DW has been revised at least once or twice (fromM0B101 toM0B102 and possiblyM0B103) since release. Were you able to hear the non-g-sync fan as well, or just the g-sync fan? If I run the display on Creator with 40% brightness and mostly dark mode content the fan never kicks in. The two fans are there to protect the AW3423DW and its Nvidia G-Sync module from overheating and follow the industry standard sound pressure level specifications (example < 32db.). Cookie Notice By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But, you have to prove to Dell Technical Supportagentsvia troubleshooting (pictures, video, etc.) Even with a gaming PC right next to it blowing air and headphones with music on I can intermittently (often after having used HDR mode for a while) hear a fan go up and down in speed in bursts. This is an expensive, enthusiast grade monitor and we'd like to have the option for the latest firmware on them. The fan from you video is an additional case fan in the middle of the device. The issue is when it hits that critical temperature (often while using a higher brightness or HDR) and it balances on ramping the blower fan on and off all the time. Better still would be if the fan behavior was user adjustable, based on preference. Thats not a problem of the ECO mode I would say but from the pixel refresher. So it seems unrelated to gaming with G-Sync, with brightness and with HDR. Please advise. This is an expensive, enthusiast grade monitor and we'd like to have the option for the latest firmware on them. Remedy Shares Updates On Five Games In . It remains to be seen if and how much quieter the F will be. I got the AW3423DW and it's mostly great, but the fan curve is really annoying. As soon as I switch to non dark mode websites with mostly white spaces the fan will kick in sooner or later. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I've heard from some users online that the M0B102 firmware ensures that the monitor returns to standby mode after a pixel refresh. AW3423DW has been revised at least once or twice (fromM0B101 toM0B102 and possiblyM0B103) since release. You need to create a video with audio showing the noise. The device has two fans. May 15, 2022 #1,567 A. Ankle Gawd. The AW3423DW is working as designed. 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