Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. This is why they include purchase receipts on return terms and conditions. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. Due to the nature of the closeout business, we often receive items in limited quantities. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. Within the 48 U.S., complete the online returns process. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. We understand that there are some exceptions. It is usually found at the bottom of our emails under the disclaimer. Yes, you can. PetSmart fish policy can assist you if you need to return your stray animal pet. It also allows you to buy many varieties of live fish from its stores. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. If you decide to exchange your fish rather than receive a refund, staffs at PetSmart may request water from your container to verify that the new fish is safe. A Sierra Fish & Pets employs approximately 20+ people. Shop. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. USE OF THIS SITE CONSTITUTES ACCEPTANCE OF OUR TERMS OF USE AND PRIVACY POLICY. If the fish is dead, the store disposes of it off. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. (2023 Updated), When Does Walmart Restock? All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. Pet Supplies Plus has everything that a pet parent will ever need! Please note: item (s) must be new, unused, in original condition and box, including all parts . Cats when available for adoption come with: Vet check, worming treatment, flea treatment, first set of shots, and FREE bag of food. Whether you have your first cute little kitten or have a house full of cats. PetSmart allows returning your product in good condition, which means its new or has been used but is still in sellable condition and prepackaged. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Save my name, email, and website in this browser for the next time I comment. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. Clear . We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. Requests for item exchange using the traditional method will be subject to availability. * Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. There should be a note in your cart indicating we no longer have quantities of that item, though it may still be available in a different size or color. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. Does Petsmart Sell Ferrets? You may exchange your fish for another fish of the same type or a different type. You are of legal age to purchase the air rifle ordered, and that the rifle can be legally purchased and possessed by you under your applicable Local, State, County, City and Federal laws. Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. This is an online and offline pet supply brand that offers quality pet products and accessories. You should bring back this fish to the pet store as soon as possible. We are not responsible for damage to returned merchandise caused by insufficient return handling or for return postage costs. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. Original condition means the item is not washed, worn (aside from trying it on), damaged or altered and returned with all hangtags and original packaging where possible. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. Therefore, popular sizes and colors can sell out quickly. You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. Why Is Mediterranean Food So Expensive? See more definitions in our glossary located at the bottom of every page. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. You may request an exchange or refund for your dead fish from any store franchised by Pet Supplies Plus. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium. 5025 Campstool Rd You will not use any knife purchased from Sierra for an unlawful purpose. No, Petco does not allow a return for those fish that you buy from other stores. Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. PetSmart has an interesting return policy for certain products, like aquariums. Due to the weight and size, an additional shipping charge may apply. Shop for your canine companion here. This allows you to have plenty of time to take your pet home, see if it adjusts to its new life, and decide if its the best pet for you. We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. If a product is defective on arrival or becomes defective within 60 days, please notify us before returning it. Yes, Petco only allows returns for sick fish if youre returning in the next 30 days. The store, however, only allows a return for freshwater fish purchased in-store. To learn about how we use and handle your information, please see our Privacy Notice posted on our website. Train them with harnesses, head collars, and muzzles. Due to the closeout nature of our products, items in low quantities are not guaranteed until they ship. Sierra has decided not to sell air rifles on-line. This will help them figure out which other fish may be a better fit for your tank or your preferences. They only allow returns for those fish purchased from them. PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. We simply buy the best closeouts, overstocks and 2nds from some of the best manufacturers in the world and pass the savings on to you. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. This store carries tropical fish, birds, small animals and reptiles in addition to all your pet's needs. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. The email will contain track package button(s), order details, and your tracking number(s). The company strictly bans mailing them back dead fish. Customers must also make the exchange within two weeks of the onset transaction. If you are not completely satisfied, please contact a Customer Service Representative. We are unable to accept returns on clearance items. They have detailed information on their website that tells you everything you need to know about these three fish breeds. If your fish doesnt work out for some reason, you might not want to keep it. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. Please send your return to: We welcome you and youre pets to our family. Yes, they do. Policy. But you dont have to worry about that now. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. Accessorize your bird cage with perches, ladders, swings, bird baths, and nesting boxes. You will need to check to see if your fish is breathing. Sierra Fish & Pets. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. This credit is redeemable online or in store at any Sierra location. NEW STORE HOURS: We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). Sierra Fish & Pets can be contacted via phone at (425) 226-3215 for pricing, hours and directions. We strive at this location to be the very best all around pet store in the Seattle metro area. Filling a bag or container with plastic water is the simplest method to return it to PetSmart. Any item not meeting the condition standards of this policy will be returned at the customer's expense. ALL RIGHTS RESERVED. PetSmart does have a warranty on their live fish. We carry the best bird foods, supplies, and cages for your feathered friend. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. Sometimes when you buy a pet from PetSmart, things just dont work out. Bikes, bike accessories, boats, car racks, clearance, gift cards and sporting optics are typically excluded from all offers. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, Kristin C. said: I needed to get my dogs nails trimmed. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Comfort them with tunnels, hide outs, and the correct cage. Enter your order or tracking number. Reptile Lighting options for your terrarium or habitat. You must have a receipt for the fish, and you must return it to the same store where you purchased it. We strive at this location to be the very best all around pet store in the Seattle metro area. Likewise, it is a given that Pet Supplies Plus does not take returns for those fish that you purchase from stores other than theirs. (10 Reasons), Why Is Waffle House So Expensive? Hope you can find this article on Petsmart return policy fish helpful. There are many things that can cause a fish to pass away or become sick after you bring it home from the store. *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. However, if you happen to buy live fish, freshwater fish and invertebrates from the Petco online store and face a loss of your marine pet within the guaranteed time period, you can call their customer service for a full refund. If you are a repeat customer they also give discounts:). No. If the fish that you return is alive and healthy, Petco re-sells it. Amazing Love The Birds and Baby Water Dragon. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. SHOP PET> Clearance . Climbing and other related activities are inherently dangerous; anyone purchasing or using equipment for this purpose is personally responsible for getting proper instruction on its correct and safe use. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. Due to varying international restrictions, Sierra cannot ship food i.e. THE COLD WIRE IS A REGISTERED TRADEMARK OF COLD WIRE MEDIA. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. Please tell us your preference by contacting Customer Service. Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. Hi!I am Pierre, a fish lover and your comrade in all things aquarium-related.I have been in love with aquariums and fishes ever since I was a kid.I grew up watching my parents fawning over our modest 5-gallon tank aquarium. Don't forget litter box and cat litter. Your fish has vitals, but they appear different from those of a human. (425) 226-3215. (2023 Updated), Why Is Chilean Sea Bass So Expensive? For livestock purchases: Return procedures for live or deceased animals varies. We strive to be the very best all around pet store in the Seattle and South King County . We carry a great selection of bird foods and necessary supplies for your feathered friend. 11AM-7PM Mon-Fri Please include a copy of your invoice with the return as proof of purchase. Process your items online within the returns timeframe, to create Instant Store Credit. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. The item and original display package must both be in new condition. You may choose to take a refund during the online process. It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. We recommend postal insurance on return merchandise. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Sierra Fish & Pets | Renton WA The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish. If you dont have a container, you can use a plastic bag. With Petsmart, Petco and Pet Supplies Plus return policy, buying pet fish, whether online or offline, is much more safe, secure and hassle-free. The Flex 9 US Gal (34 L) aquariums provide contemporary styling with its distinctive curved front. If one of your fish falls ill, you can place it in a tank. In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. (Top 10 Reasons), Can You Return Paint At Lowes? Be sure to include all parts, instructions, warranties, etc., that arrived with the product in their original condition. You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. 601 S Grady Way Suite M, Renton, WA, US, 98057. Just because you get our email/catalogs, doesn't mean you are registered for an account. Must ship Standard Ground within the 48 contiguous U.S. only. Out of the 2-week return duration? See our International return policy.) We are considered one of the top rated saltwater aquarium stores in WA. Some shipping companies require that a representative inspect the damaged package. As soon as you arrive back at PetSmart with your sick fish, they will, of course, acknowledge your unhappiness and proceed in accommodating you by giving you the choice to get a refund or trade it in for a new one. 601 S Grady Way Ste M, Renton, WA 98057-3229. Must ship Standard Ground within the 48 contiguous U.S. only. Get any bird the correct bird foods or treat stick. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. This fee covers return shipping from you to us. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. We will first see the return requirements for Petsmart, followed by Petco and then Pet Supplies Plus. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. Share. Any deviation from these criteria may result in a restocking fee. Get the cat items you need to keep you feline happy. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. Registration requires that you go through the registration process and choose a password. Your new fish may not get along well with the other fish in the tank, it may be too big or small for the tank, or it may not look or act how you expected. Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. The staff are fantastic and they have a great selection of fish/pets. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. There is no provision for selling your betta fish at Petco even if you bought it from them. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. Our current restrictions are: We cannot ship these exotic leathers outside the U.S.: American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray, Toad, We cannot ship certain materials to California and outside the U.S. including: Elephant, Python, Cobra and Western Rattlesnake. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. Small Animals and Fury friends for any and all level of care. Finding Out What They Are Selling At Their Stores! Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. However, it is not guaranteed that all stores will accept the return. Not eligible for special shipping offers. In the event of a change, a revised policy shall be posted immediately on this website. This is why it is important to quarantine your fish when you bring them home from a pet store and before you add them to a tank with other fish. Email this Business. Dog Adoption Events at Sierra Fish & Pets every 2nd and 4th weekend of the month. Hence, they ask for purchase receipts. Must ship Standard Ground within the 48 contiguous U.S. only. You understand and agree that Sierra does not offer any guarantee of performance or expectation, and that the knife by its very nature may be dangerous and potentially lethal. Faqs from Sierra: Celebrating 30 Years Of Exploring. These items cannot be returned to Petco stores. Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. At the store, the employees may ask you for a sample of the fish tank water. If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. We hope that you are satisfied with merchandise purchased from That Fish Place-That Pet Place. If your fish is sick, it may not show symptoms for several days. Returns without a receipt will receive a non-transferable merchandise credit. Ellisha has been a freelance writer for over 15 years. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. (2023 Updated), How Late Does DoorDash Deliver? By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Directions. Thursday 11am - 7pm. No, Petsmart does not accept the return for fish bought from other stores. It depends from store to store. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums.