Electrolux has recalled its Frigidaire and Electrolux side-by-side, top freezer, and multi-door refrigerators due to a possible choking hazard from the ice makers. If the freezer temperature is above 10 degrees F (-12 C) the ice maker will not work properly. Plugged in so you can see it works. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Service and Repair Questions about the recall can be directed to Electrolux at 1-833-840-5926, Monday through Friday from 8:30 a.m. to 8 p.m. Frigidaire Electrolux refrigerator ice maker class action overview: Who: Electrolux recalled Frigidaire and Electrolux side-by-side, top freezer and multi-door refrigerators. Step 2: Remove the ice maker. View frequently asked questions, chat with live professionals, compare appliance protection plans, and more. SKU: 6533166. When I'm not writing about products, I spend time either outside hiking and skiing or up in the air in small airplanes. 1-3 of 3 items. Consumers should empty the ice bucket and get in touch with Electrolux to schedule a free replacement of the ice level. I gave up on the ice maker and turned it off for awhile until I had company coming over and figured I'd thaw it out and have it running while company was over. Shop for Black, Ice Maker and Frigidaire Gallery French Door Refrigerators at Best Buy. it recently started beeping 3 times as thought the door were left open, but the door is completely closed. Of the models subjected to the recall, three side-by-side models are in our refrigerator ratings. refrigerator. If the icemaker is not working make sure the freezer temperature is around zero degrees Fahrenheit. I looked over the other thread and my ice maker seems to be different than the one in the older post. For your information, the model number is FFHS2611LB and the series number 4A53800089. I installed the water line about a month ago, it's only a single water line running to the fridge. It cools water to below freezing with liquid coolant circulating through metal tubing inserted vertically into molds filled with water. If all the power sources are in working order, move on to the ice maker. Our engineers did not experience this issue while the fridges were under evaluation in the lab. The ice maker class action lawsuit accused Frigidaire of acting deceptively in designing, manufacturing, selling and servicing "French Door" refrigerators with a certain type of ice maker. Many of their products feature the latest technology and modern dcor, while still offering value and affordability. My ice maker has hooks on the top that it has to latch into to be reinstalled. Generally, Frigidaire has a good reputation for customer service and is known for honoring their warranties and providing replacements for defective products. I've turned everything off, then back on. I have to remove the ice tray and melt the ice that is building up from the water line to get it to work again. The brand name, model and serial number for each unit is printed on a label located on the right panel in the interior of the refrigerator compartment. Please contact Frigidaire directly to learn more about coverage and remedies that may be available to you. 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) The refrigerators ranged in cost from $1,200 to $4,300. No need for ice cube trays, IM117000 will freeze, release and store ice in a container. A "Gen 1 Ice Maker" is an ice maker module that: Is mounted in the refrigerator compartment, Dispenses ice through the refrigerator door, Creates ice cubes by cooling water to below freezing by means of liquid coolant circulating through metal "fingers" inserted vertically into cup-shape molds filled with water, and Produces cylindrical ice cubes. This includes coverage of any defects which arise with normal use of the product. 3, 2022 at 11:28 AM PDT. The removal process is fairly simple and should only take a few minutes. All of the refrigerators have an ice maker and come in stainless steel, white, and black coloring. Frigidaire is passionate about making it easier for all families to live a little better every day. Works every time. Step 4: Take out the water line and ice bin. Once the screws are undone, prepare a bowl to hold any loose ice that may be in the dispenser, and then grab onto the ice maker grip and pull the ice maker out of the refrigerator. Remove any screws that secure the panel in place and carefully pull it away from the refrigerator. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Protect Yourself From Indoor Air Pollution, U.S. Consumer Product Safety Commission recall notice, Most and Least Reliable Refrigerator Brands, Samsung Refrigerators Cited in Hundreds of Consumer Complaints, GE French-Door Refrigerators Recalled Due to Fall Hazard, Do Not Sell or Share My Personal Information. If any component of the product fails due to a faulty material or workmanship, the part(s) will be repaired or replaced free of cost within the warranty period. The refrigerators were sold at Lowes, Home Depot and appliance stores nationwide and online at Frigidaire.com from April 2020 through March 2022 for between $1,200 and $4,300. Or they can contact the company at at www.icemakerrecall.com or at www.electrolux.com or www.frigidaire.com. bvseo-msg: Execution timed out, exceeded 500ms. Measurements are 32.5 wide 32.5 deep and 68 tall. They are the Frigidaire FRSS2323AS, Frigidaire FRSS26L3AF, and Frigidaire FRSS2623AS. After all of the connections have been removed, the ice maker should slide out of the fridge with ease. People with healthy immune systems are usually not affected by the bacteria. The following model numbers and their serial number ranges are included in this recall. You will then need to locate and remove the ice maker mounting screws and then remove the ice maker unit from the refrigerator. The recall covers 14 models in totalincluding 11 Frigidaire side-by-side models, one Frigidaire French-door model, one Frigidaire top-freezer model, and one Electrolux French-door modelwith specific serial number ranges. Additionally, in 2017, a customer in Indiana filed a lawsuit against Frigidaire alleging that their dehumidifier was defective and caused property damage. The refrigerators range from 23 to 36 inches wide. About 367,500 (In addition, about 7,180 were sold in Canada). I'm obsessed with smart home tech and channel my obsession into new stories for Consumer Reports. Next, disconnect the water supply line and the electrical plug by pulling them off of the back wall gently. According to CPSC, customers could contact the company for a free replacement of the ice maker. It worked for a couple days and froze again. Nothing else has been changed on the fridge. Get your Frigidaire parts fast. ft.) 27.4 cu ft: 25.6 cu ft: 24.5 cu ft: 27.1 cu ft: Ice Maker Features: Automatic Ice Level Control/Shutoff,Filtered Ice,Ice Maker,In-Door Ice Maker . As a result of both very strong demand for our appliances and the global supply chain shortages, some of our appliances are experiencing a fulfillment delay. ET, Monday through Friday. Sparkling ice cubes are frozen, released and stored in a container without opening the door. In addition, any damage resulting from misuse, unauthorized repairs, or neglect is not covered by the manufacturers warranty. Electrolux toll-free at 833-840-5926 from 8:30 a.m. to 8 p.m. The remedy: Shut off the refrigerator icemaker, empty the ice bucket, and contact Electrolux as soon as possible to schedule an in-home service visit. Furthermore, the warranty does not cover shipping and handling expenses. For a chance to win $10,000, register your appliance, Register Your Appliance for a Chance to Win $10,000*, Chat Live With Us: Click the icon in the bottom right corner. Mike Dodson 71K views 1 year ago Running Icemaker Diagnostics (Test Mode) On A Frigidaire Gallery Side By Side. facebook; twitter; Liked Your Experience? 365 days to return any part. Check for ice buildup and any other ice jam. CPSC states that consumers should immediately stop using the recalled Frigidaire and Electrolux refrigerator ice makers. They all feature an ice maker. Next melt any ice buildup with a little hot water. Just moved into a new house that came with the refrigerator model FG4H2272UF. Consumers have made 185 reports to Electrolux about their ice level detectors breaking. At Frigidaire, we are committed to getting you a quick and effective solution. Features sensor arm that activates when ice is low and stops automatically when full. Electrolux is recalling 13 models of Frigidaire refrigerators and one Electrolux model sold over the last two years because the level detector arm in the icemaker can break into pieces and fall. The U.S. Consumer Product Safety Commission has a list of the model numbers. Electrolux has received 185 reports of the ice level detectors breaking and one report of gum lacerations. The tilt latch can cause the window opening control devices to malfunction, posing fall and serious injury hazards. Please check your email to verify your account and to see your registered products. IM117000 Empty the ice basket. No need for ice cube trays, IM117000 will freeze, release and store ice in a container. The first thing you should do is check the power supply to make sure its still connected. At this time, there is no recall on Frigidaire ice makers. If this is the case, you will likely need to replace the switch in order to get the ice maker working again. Update: I contacted customer and she says she has excellent ice production. If so, the icemaker or water valve could be defective. You are using an out of date browser. OEM Part - Manufacturer #243297613 $122.63 Order by 8:00 PM ET, this part ships TODAY! The recall impacts 13 different models of the Frigidaire refrigerators and one Electrolux model. Step 5: Disassemble the ice maker. You are using an out of date browser. Cause 2: Freezer Temperature is Above 10 Degrees F (-12 C) Whenever your ice maker stops working, check the temperature of the freezer. Using the screws that have just been removed, reassemble the ice maker. product recalls . U.S. Consumer Product Safety Commission Quantity: In Stock Add to Cart Frigidaire Refrigerator Hinge Pin Item # 1512662 Grid is 1 inch square If you're still lacking ice, make sure there are ice cubes in the freezer bin and that the refrigerator door is firmly closed. This recall involves 13 models of Frigidaire refrigerators and one Electrolux model refrigerator. Electrolux, which also owns Frigidaire, has issued a recall for more than 370,000 Electrolux and Frigidaire refrigerators sold in the U.S. and Canada. FRIGIDAIRE Gallery EFIC255 Countertop Crunchy Chewable Nugget Ice Maker, 44lbs per Day, Auto Self Cleaning, 2.0 Gen, Cream 753 $32976 - $34799 FRIGIDAIRE Gallery EFIC255 Countertop Crunchy Chewable Nugget Ice Maker, 44lbs per Day, Auto Self Cleaning, 2.0 Gen, Navy 22 Best Seller Frigidaire Refrigerator FG4H2272UF ice maker water line freezing. How do you remove a Frigidaire Gallery ice maker? Parts for Frigidaire FG4H2272UF: Ice Maker System Parts in stock and ready to ship today. The recall: This recall includes units of one Electrolux model and 13 Frigidaire models with specific serial number ranges. The oven of the gas ranges can emit dangerous levels of carbon monoxide (CO) while in use, posing a serious risk of injury or death from carbon monoxide poisoning. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. Ok, yes you are correct, this is a different design that I have run across as of yet. Step 3: Disconnect the ice maker. Customers can contact Electrolux toll-free at. French. This recall involves 13 models of Frigidaire refrigerators and one Electrolux model refrigerator. 2023 Advance Local Media LLC. If the ice bin won't go back in, verify that the auger isn't in the way. The link you selected is for a destination outside of the Federal Government. Height: 70 in Width: 36 in . Kitchen Event: Add great savings to the menu with our great deals. Sensor arm activates ice production when ice leave is low, and stops automatically when full. The Bottom Line The brand name, model, and serial number are printed on a label on the right panel inside the refrigerator. . If the power and water lines are connected and in working order, then the ice maker may have an internal issue. Congratulations, your account was created. The refrigerators all feature an ice maker and come in stainless steel, white and black. The refrigerators all feature an ice maker and come in stainless steel, white and black. Finally, remove any hoses that were connected to the ice maker and you should be able to successfully remove the ice maker from your Frigidaire refrigerator. The refrigerators all feature an ice maker and come in stainless steel, white and black. Warranty gave us a new fridge so we have not tried to repair it ourselves, if you like to tinker this could be a great deal. Click on Recalls at the bottom of the page for more information. Therefore, if a customer is unsatisfied with their product, it is advisable to reach out to Frigidaire directly and pursue a resolution through the manufacturer before resorting to legal action. The brand name, model and serial number for each unit is printed on a label located on the right panel in the interior of the refrigerator compartment. Learn More. Make sure that the water line is properly connected to the ice maker and that there is no blockage or kinks in the line. Step 9: Reconnect the ice maker. 365 days to return any part. Learn about careers at Cox Media Group. >> Read more trending news. It functions best when the freezer temperature is set between 0 and 5 degrees F (-18 to -15 C). If your ice maker has a water line attached to it, you will need to disconnect the water line from the back of the unit before it can be removed. Copyright IBTimes 2023. Woke up this morning to find the fill tube frozen again. Find low everyday prices and buy online for delivery or in-store pick-up At Frigidaire, we are committed to getting you a quick and effective solution. French. Is there a recall on Frigidaire ice makers? The biggest problem with Frigidaire refrigerators is that many customers have reported issues with malfunctioning parts and inconsistent temperature regulation. Get Notified About Each Recall via Email. The United States Consumer Product Safety Commission says the parent company, Electrolux, has recalled their Frigidaire and Electrolux side-by-side, top freezer, and multi-door refrigerator. Water valve 5304519149 / AP6834504 made by Frigidaire. For the serial number ranges of the affected models, see the CPSC recall notice. Finally, check the fill tube at the back of the unit. The first step is to turn off the water supply to the ice maker, either by shutting off the water valve or disconnecting the water line from the wall. Fits top mount refrigerators. Be careful to not break any of the plastic covers as those are necessary insulation for the electrical components. That was about 4 weeks ago. In the United States, these refrigerators were sold at Lowes, Home Depot, and other appliance stores, and online at Frigidaire.com from April 2020 to March 2022 costing between $1,200 and $4,300, according to the CPSC. You can also use a multimeter to determine if voltage is reaching the . CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. If the temperature is correct, check the auger motor by unplugging it and testing it with a multimeter, then replug it back in. FGHC2331PFAA Ice maker not making ice FGHC2331PFAA Not dispensing water . I also checked the solenoid in the back of the refrigerator and there is only one solenoid. Passwords are 6-20 characters with at least one number and letter. Frigidaire Gallery for sale - $600 . Model: GRMC2273CF. Furthermore, any physical damage is also excluded from coverage. Retrieve your username. The first step is to turn off the water supply to the ice maker, either by shutting off the water valve or disconnecting the water line from the wall. Frigidaire LGHB2869LF Electrolux EW23BC71IS Frigidaire LGUB2642LF They mounted a Gen 1 ice maker in the refrigerator and dispensed ice cubes through the refrigerator's door. A complete list of model numbers and serial numbers can be viewed here. 4. In general, Frigidaire ice makers come with a one-year limited warranty on parts and labor. Call CPSCs Hotline at 800-638-2772 (TTY 301-595-7054). Refrigerators with ice makers usually have their own separate water line that directs cold water to the ice maker, while the main refrigerators cooling system remains unchanged. A woman shops for refrigerators at a store in New York July 28, 2010. Make sure the Frigidaire is still plugged in and that the outlet has electricity. Do not forcefully pull out the ice maker as it can damage the lining of the refrigerator and the ice maker itself. The refrigerators all feature an ice maker and come in stainless steel, white and black. When the reset button is pressed, the motor kicks in, the perfectly formed ice drops and the tray refills. The recalled products can contain Pseudomonas species bacteria, including Pseudomonas aeruginosa and Pseudomonas fluorescens, which are environmental organisms found widely in soil and water. Make sure to check and clean your ice maker regularly. As these issues are widespread, resolving them can often be difficult, costly, and time-consuming. What is the easiest way to remove ice from a freezer? The circuit board inside the vacuums battery pack can overheat and smoke, posing a fire hazard. Make your selection of either small, medium or large cube size, and retrieve fresh, cooling ice in just six minutes after filling the reservoir. If the freezer temperature is too high, ensure . They have advised me to contact my homeowners insurance for help replacing the refrigerator. Empty the ice bucket and contact Electrolux. Mine is now freezing up again. Several issues can cause the ice maker in your Frigidaire refrigerator to freeze up. The ice maker wont make ice if the temperature is too high. The problem had to do with the doors detaching and allow potential injury and hazards to their owners. The first one I did took me about 2 hours labor so you might be better off having a appliance repair man do the job. Please let me know. (Gray News) - Frigidaire and Electrolux side-by-side, top freezer and multi-door refrigerator models have been recalled for a choking hazard involving a . FIXED - Frigidaire FFHB2750TD3 Ice maker fill tube freezing, Frigidaire 5304519149 Water Valve (AP6834504) - AppliancePartsPros.com, Frigidaire FG4H2272UF not making ice/proper ice, Frigidaire FG4H2272UF - Freezer not cooling, Frigidaire FG4H2272UF - ER T1 code - Replaced thermistor to no avail, Frigidaire PHS39EJSS ice maker not working, Frigidaire FG4H2272UF ice maker tray drops out of carrier. Take advantage of unbeatable inventory and prices from Quebec's expert in construction & renovation. Before beginning any major repairs, it is important to turn off the power to the machine. All email addresses you provide will be used just for sending this story. Electrolux Home Products Inc., of Charlotte, N.C. At this time, there are no active lawsuits against Frigidaire in the United States. So the water dispenser and ice maker run off the same source (one connection on the fridge). The only thing I can think of is maybe my water pressure was to high and as the filter has become older it has slowed down the water flow in the fridge. 01 - Frigidaire Refrigerator Main Control Board. All rights reserved (About Us). I bought a new fridge in Nov 2017 and it worked for about a month. Once the ice is melted and removed, make sure to clean the inside of the freezer and then turn the power back on. If the motor tests okay, the issue may be with the on/off switch. In order to fix it, CPSC says to empty the ice bucket and contact Electrolux who will schedule an appointment with a technician for you so that the ice maker can be replaced and it will be free. OR the ice maker drawer also pulls right out if you'd rather just have the extra freezer space. Have ice at the ready whenever and wherever you need it with this Frigidaire portable ice maker. The candle wicks can burn too close to the side of the container, causing the glass to break, posing fire and laceration hazards. Contact information: For more information, contact Electrolux by phone at 833-840-5926 or by email at IceMakerRecall@electrolux.com, or go to the companys recall information website. / Includes simple step by step instructions for easy installation. Get support, view how-to videos, and learn tips and tricks. Consumers should immediately stop using the ice makers, empty the ice bucket and contact Electrolux to schedule a technician to replace the ice maker with one that has a polypropylene ice level detector, free of charge. Before starting, its important to make sure you have all the necessary materials, such as a Phillips head screwdriver, adjustable or open-end wrench, and electrical tape. It does not have a separate one for both the water dispenser and the ice maker. I chip it out daily now to prevent larger build up. A recall has also been issued in Canada for 7,180 units sold there. Call one of our two locations - Niles 269-683-1500 / Edwardsburg: 269-699-5127 Published: Jun. If a problem arises within the period of coverage, either the part or the entire unit can be replaced or repaired at a Frigidaire Authorized Service Center with no cost to the consumer. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. After all the screws have been removed and the water line and the electrical plug have been disconnected, the ice maker is ready to be removed. FRIGIDAIRE GALLERY Frigidaire Pro 22.1-cu ft 4-Doors Refrigerator - Stainless Steel - Water and Ice Cube Dispenser: we've got it. The interior walls should also be wiped down with a damp cloth to prevent the buildup of mold and bacteria. 34 Inch and Wider Widths. e are committed to getting you a quick and effective solution. Published: Jun. See all Ice Makers $129.99 The temperature is set to 2 degrees and the icemaker button is 'On'. The ice level arm of these fridges icemakers can break into pieces and fall into the ice bucket, creating a choking hazard. Durable goods in June posted their biggest fall in nearly a year and defy predictions of a rise. The company will replace the icemaker with a new one that has a polypropylene ice level detector for free. The cost of the kit is about $70.00 and it comes with the instructions. For my latest obsessions, follow me on It does not have a separate one for both the water dispenser and the ice maker. Unscrew the mounting screws from the side of the machine and gently remove the ice maker from the machine. Facebook and 32.5 wide Frigidaire gallery stainless steel side by side refrigerator. Disconnect the wiring harness or tubing that is used to connect the ice maker to the water supply. A "Gen 1 Ice Maker" is an ice maker module that: (1) is mounted in the refrigerator compartment, (2) dispenses ice through the refrigerator door, (3) creates ice cubes by cooling water to below freezing by means of liquid coolant circulating through metal "fingers" inserted vertically into cup-shaped molds filled with water, and (4 . It may not display this or other websites correctly. Look for the brand name, model and serial number printed on a label on the right panel inside the refrigerator to check your refrigerator. I also enrolled into the automatic water filter subscription through Frigidaire. Consumers can reach Electrolux toll-free at 833-840-5926 from 8:30 a.m. to 8 p.m. Consumer Reports says to call Electrolux at 833-840-5926, email them at icemakerrecall@electrolux.com, or visit their website at icemakerrecall.com. I've had my fridge for just over a year, so it's no longer under warranty. However, certain Frigidaire ice makers may be covered under the manufacturers product warranty and/or other customer service programs. The longevity of Frigidaire ice makers depends on the model and how well it is maintained. Applied RTV silicone on the problem area. So far ice maker still works, but ice build up always. Electrolux is urging all affected consumers to immediately stop using the recalled refrigerators ice makers. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. 2023 Cox Media Group. Find low everyday prices and buy online for delivery or in-store pick-up The United States Consumer Product Safety Commission says . Community Rules apply to all content you upload or otherwise submit to this site. Disassembling an ice maker is not an overly difficult process, but it does require some technical know-how. What is the biggest problem with Frigidaire refrigerators? JavaScript is disabled. Consumer Reports says 370,000 Electrolux and Frigidaire refrigerators have been sold in the United States and Canada that are affected by the recall. and click on Recalls at the bottom of the page for more information. Youll need to reset the thermostat to get the proper temperature. Visit these pages to find what you need: The homepage to search for a model or part Our DIY how-to guides and videos to find repair instructions The Water Filter Finder for refrigerator water filters ; Many consumers have experienced these ice maker problems with their KitchenAid Refrigerator also. Register Your Product Register your appliance to win 10,000. Electrolux is recalling 13 models of Frigidaire refrigerators and one Electrolux model sold over the last two years because the level detector arm in the icemaker can break into pieces and fall into the ice bucket, posing a choking hazard. 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