Messages you send or receive via Patient Portal may become part of your permanent medical record at the sole discretion of your physician. To do this, you must create a password for your account by clicking the. These messages may contain information important to your health and medical care. You understand that by accepting the terms and conditions of this Agreement you are agreeing to receive your patient balance statements delivered electronically to your Patient Portal account. We are committed to protecting the privacy of the information you send and receive through Patient Portal, and will only collect and use such information as permitted under the Patient Portal Privacy Statement, which can be found online within Patient Portal. Select the payment you would like to view. To do so: Adobe Acrobat is required to view and print forms on the portal. Meet the experts helping us reshape healthcare. You have given us your consent to share or use information about you; We believe that we need to share information about you to provide a service that you have requested from us or from your health care provider/ our Clients; We are complying with laws or responding to lawful requests and legal process or responding in an emergency situation; We believe it is necessary to protect our rights and the security of our Portal, or the rights of our customers or partners, or to avoid liability or violations of the law; or. Save time and boost clinical efficiency with our fully integrated, hands-free products. This privacy policy (the Policy) describes the practices of the Portal with regard to information about you that we obtain through your use of the Portal. You may request a Patient Portal account for yourself. Why doesn't anything happen when I click on a medical form? To register for the Patient Portal, click the, To sign in to the Patient Portal, click on the, We have made our sign-in process easier. To use Self Check-In through athenaPatient, your provider must have this feature enabled at their practice. When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. We reserve the right to report violations of law to appropriate law enforcement agencies and to pursue all other rights and remedies available to it under civil or criminal law. Reproduction of any Content, in whole or in part, by any means, is prohibited without our express written consent. All communications between you and our health care team using Patient Portal are carried over a secure, encrypted connection directly into our electronic medical record. Select the patient statement you would like to view. or general questions about the Portal should be directed to your medical provider or their office staff by signing into the Patient Portal and sending a secure message or calling your medical provider's office. We're using athenahealth to help you access your health information for different doctors' offices with just one email and password. How do we typically use or share your health information? If you have any questions about this Policy or any other aspects of your privacy with respect to athenahealth (including our processing of your personal information), please contact us at: athenahealth, Inc., Attn: Chief Compliance Officer, 311 Arsenal Street, Watertown, MA 02472. We will not use or share your information other than as described here unless you tell us we can in writing. The Patient Portal provides patients of athenahealth customers access to personal health information, appointment scheduling, check-in, test results, billing and payment management, and other capabilities. We will not use or share your information other than as described here unless you tell us we can in writing. Only test results which are considered appropriate for release will be accessible through the Patient Portal. You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. . athenahealth reserves the right to make periodic updates and revisions to this Policy. Select your provider and office location. We may also disclose your information in connection with or during negotiation of any merger, financing, acquisition or bankruptcy or any transaction or proceeding involving sale or transfer of all or a portion of our business or assets. Click the Visit Web Portal button and an external browser window will open with you logged into your Patient Portal. Patients can message their doctor or provider directly and connect with their healthcare team! Any unauthorized registration for, access or use of the Portal, our Services, client accounts or Third Party Platforms is strictly prohibited. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used. In this case, the athenaPatient app will show all data for all persons you are authorized to access and view. Improve clinical efficiency and financial performance with comprehensive support that scales as your needs evolve. Reduce the amount of time and effort required to manage your patient population with our robust patient engagement product. Some of the material on our website and in Patient Portal is provided by third parties, and the Practice Entities shall not be held responsible for any such third-party material. Our easy-to-use, integrated suite of products and services can help accelerate your entire revenue cycle and maximize your financial outcomes. The Patient Portal is an Internet service that allows our patients to: communicate with us; access their health records; request or reschedule appointments; view and update personal information; request prescriptions; receive test results; read patient educational material; view statements; pay bills; and access related services and content. The Practice Entities disclaim any responsibility for, or liability related to, such third-party material. This secure connection utilizes industry standard Secure Socket Layer (SSL) encryption to ensure secure data transmission as well as server-side digital certificate authentication. When you receive the security code on your phone, enter it in the space provided and click. Click the Visit Web Portal button and an external browser will open with you automatically logged into your selected Patient Portal. The Patient Portal is an online service that provides patients secure access to their health information. While we use state-of-the-art security, no system can guard against risks of intentional intrusion or inadvertent disclosure of information. We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). Why doesn't anything happen when I click on a medical form? Some practices using athenahealth products offer Patient Portal access on the homepage of their website. Those Clients include medical groups, practices, hospitals, health systems, and physicians, specialists and staff; We may share your information with third parties that you consent to or direct us to send/receive information to/from; We may share your information with our third party vendors, consultants, agents, and other service providers with whom we contract as a Business Associates under HIPAA to help us provide or improve the Portal. We do not control and are not responsible for Third Party Platforms or any information you may share with, or access from, any Third Party Platforms, whether using the Portal or otherwise. When you click the. You are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the other websites. If you use the Portal to access or share data with websites, applications, platforms, services, solutions or portals of any third parties (including, but not limited to, any other patient portals offered by any healthcare provider(s)) (each, a Third Party Platform), the privacy policies and terms of such other Services and Third Party Platforms will apply to your use of such Third Party Platform(s). You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental, or punitive damages. It is your responsibility to login to your Patient Portal account and read the messages promptly. Contact your provider's office and request a password reset email. How does the athenaPatient app relate to the Patient Portal? For example, a parent would have access to their childrens health data. Get the visibility and support you need to grow. The Practice Entities are intended third-party beneficiaries of this agreement and entitled to enforce all terms and conditions of this agreement. Example: We give information about you to your health insurance plan so it will pay for your services. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Patient Portal services. This is to ensure that its providing the best quality experience possible before distributing it more widely. Your use of the Portal after we make changes is deemed to be acceptance of those changes. or general questions about the Portal should be directed to your medical provider or their office staff by signing into the Patient Portal and sending a secure message or calling your medical provider's office. From here, you can set up access via preferences for those you are a guardian or caregiver. We grant to you a non-assignable, non-sublicensable, terminable, limited license to make personal use of our website, Patient Portal, and the associated services in accordance with these terms and conditions. When you register for the Portal, we may ask you to provide demographic information including, but not limited to, the following: First name, Last name, date of birth, gender, email address, and phone number(s). We have to meet many conditions in the law before we can share your information for these purposes. You acknowledge that by entering your home and/or mobile telephone number into Patient Portal you are providing written consent for the Practice Entities to send automated, prerecorded, or artificial voice telephone calls to all provided numbers. When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. Any unauthorized registration for, access or use of the Portal, our Services, client accounts or Third Party Platforms is strictly prohibited. You expressly agree that exclusive jurisdiction for any dispute with any of the Practice Entities resides in the courts of Middlesex County, Massachusetts, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Middlesex County, Massachusetts, in connection with any claim involving any of the Practice Entities. We secure your personal information from unauthorized access, use or disclosure. The Practice Entities do not sponsor, operate, control, or endorse any of these sites, nor the information, products, or services provided by third parties through the Internet, nor do the Practice Entities make any guarantee, warranty, or representation regarding the accuracy of the information contained on the websites. Failure to comply with any of the terms and conditions contained herein may result in revocation of your license and cancellation of your Patient Portal account, including the right to access information through Patient Portal. Get answers to patient FAQs and access tools that can help you on your journey. Build end-to-end integrations using our robust library of APIs, and market them to our healthcare network. The Content includes both Content owned or controlled by one or more of the Practice Entities, as well as Content owned or controlled by third parties and licensed to one or more of the Practice Entities, and no right, title, or interest is granted to you in or to any Content other than the right to use such content in connection with your use of Patient Portal. We will provide additional information on when the athenaPatient app will be available to more athenahealth customers and their patients soon. You understand that while connected or attempting to connect to a healthcare institution's system, the healthcare institution may collect, store, process, maintain, upload, sync, transmit, share, disclose, and use certain data and related information, including information or data regarding the characteristics or usage of your device, system and application software, and peripherals as well as your personal information, location data, and other content. Improve your performance with the support of the largest connected network in healthcare. THE PRACTICE ENTITIES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ITS SITES, OR THE CONTENT, PRODUCTS, OR SERVICES INCLUDED THEREIN. By entering your valid and functional email address at registration, you have enabled us to notify you of messages sent to your Patient Portal Inbox. You may discontinue your use of Patient Portal at any time by sending a secure message to your primary care provider's office requesting this change. Starting a new practice can be overwhelming weve got you. powered by. Patient Portal is a communication service offered as a convenience to our patients. Deliver quality care more easily with customizable documentation templates, automatic patient record sharing, and the ability to practice when and where its convenient. These terms and conditions constitute a binding agreement between you and Ascension Medical Group Saint Thomas ("we," "us," or "our"). This can occur when the data systems are undergoing maintenance. You expressly agree that exclusive jurisdiction for any dispute with any of the Practice Entities resides in the courts of Middlesex County, Massachusetts, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Middlesex County, Massachusetts, in connection with any claim involving any of the Practice Entities. How do I register for the Patient Portal? It is your responsibility to monitor these messages. We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we're complying with federal privacy law. All communications between you and our health care team using Patient Portal are carried over a secure, encrypted connection directly into our electronic medical record. Please. Were using data from the largest connected network in the industry to unlock insights into the future of healthcare. Posting of information to your Patient Portal account is at the sole discretion of your individual physician(s). Clicking Feedback will bring you to a survey form where you can leave feedback. However, we are working on adding more features to the app soon. You acknowledge that by entering your home and/or mobile telephone number into Patient Portal you are providing written consent for the Practice Entities to send automated, prerecorded, or artificial voice telephone calls to all provided numbers. If you are a caregiver registering for the Portal, we may also ask for your first and last name, identification of the nature of your relationship with the patient and information related to your access to the Portal. See how our technology and expertise can have you thriving from day one. Select an available appointment from the calendar. As we provide your health care, we are required to maintain documentation of your medical history, current conditions, treatment plan, and all treatments given, including the results of all tests, procedures, and therapies. You cannot permanently delete sent or archived messages. Share information with your family, close friends, or others involved in your care, Share information in a disaster relief situation, Include your information in a hospital directory. We can share health information about you with organ procurement organizations. The feedback form is an opportunity for you to share feedback on your experience with the athenaPatient app with our development team. You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. Initially, athenaPatient will offer a convenient mobile solution for staying engaged with your care team(s) and managing your health. To the extent required by applicable law, we will also attempt to notify you by email or other method when we make material changes to this Policy. How do I know which of my family members data is being shown in the athenaPatient app? Please check periodically for updates. . TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PRACTICE ENTITIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND INFRINGEMENT. We secure your personal information from unauthorized access, use or disclosure. We consider the privacy of your health information to be one of the most important elements in our relationship with you and one we take very seriously. Yes. You will also see a list of other individuals connected to your account with health records at the listed provider groups. You can also view the details of an upcoming appointment by clicking the chevron button to the right of an appointment. Benefits of the Patient . To respond to your inquiries and fulfill your requests; To inform you about relevant and important information about the Portal, provide to you communications from your provider(s)/our Clients, updates to terms & conditions, and policies, and other relevant administrative changes and information relating to the Portal; To pull requisite data to adhere to government incentive programs, including but not limited to, your health care provider's achievement of government quality programs through their engagement with the Portal; To improve the Portal offering to our Clients.

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